Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,476 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. The sound is everything and they last all day. I’m at work for 10 hours and I don’t have to charge my beats probably till around 8 that night from 7 that morning. You can’t go wrong with these beats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Fantastic performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on them is incredible! I Use them for working out and they stay in place very well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small Beats that pack a punch!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice to wear while being active! The sound quality is super sweet - clear and loud! Definitely my favorite in-ear headphones to wear by far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Left earpod wouldn't charge, kept dying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they worked, they sounded pretty good. The part that goes over the ear was too big for me, but that's not the end of the world. My complaint is that the left earpod wouldn't hold a charge, even after an entire night of sitting in the case, and died within a few minutes of turning it on. That happened 3 times before I decided to return them. I assume it's an issue with the refurbishment, not necessarily with the earpods themselves, but I'm not a earpodologist.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Phillip

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds real Nice easy on the ear. Everything is awesome when I put them on!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product, worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and battery life. I prefer using these when I’m on the phone too, the mic is better than my AirPods 3rd generation and my AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, recommendations

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hold well in the ears, are comfortable and have good sound. Super easy use with iPhone. They would be 5 stars if the charging case were smaller, if either the right or left earbud could be used solo, and if there were more customized control options (similar to Jabra+ app).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Still trying to get used to them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on the fence with these earphones. The sound is great and is what you would expect from Apple/Beats by Dr Dre. The thing I haven’t gotten used to is how BIG the charging case is and how I still find it difficult to put the earphones back into the charging case. They are super easy to pair as they work just like the AirPods. I also like that there is a volume toggle button on both earphones. They are a bit pricey but I got a really good deal on a refurbished pair and also used some BestBuy rewards points. Not sure I would be happy if I had paid full retail for these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece. Bery easy to install to phone and has graat sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with refirb- got these as reviews indicated great audio quality good battery life and ear hook keeps them in place when I exercise - case is a little big but not a problem. Case recharged quickly

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Would Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The fit is very comfortable. Battery life is great. I use them for work and I haven’t had any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great gym headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these with an android phone and they work fine. They disconnect sometimes so I thought it was a problem with my phone so I started using them with an iPhone and the same thing happened. Apparently this is just a problem with these headphones. Its not often but enough times to be noticed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good batteries

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and really comfortable no heavy and clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Quality is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely don’t have to worry about um falling out

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Powerbeats are AWESOME! Finally earbuds that fit and stay in my small ears!!!! Plus the sound is Great! I recommend everyone to try these

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    good earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, fit comfortably in ears. great when I'm running. I'm happy with these so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they stay in your ear. Perfect for running and any activity. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering which ear phones would be better for me since I have a very greasy skin and those ones are perfect! The sound it self it’s amazing and it holds on your ear without any harm. It’s pretty comfortable! I’m very happy with my choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones only problem I had was the earphones were not a year old and I had some problems. All Apple products have a one year warranty I could not redeem the warranty because the case had a different ID number on them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great purchase and upgrade from the airpods. Longer battery life but yet only 2 things i dont like. Sometimes if you dont secure the headphones to the case they wont charge and also have had to place them back in case because they wont connect.

    I would recommend this to a friend