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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,484 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Left ear trouble. Good device however

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in every way except mine is buggy. The left earpiece doesn’t turn off when it is in the case and sometimes doesn’t turn on when out in my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    like new!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like new!!! way cheaper than brand new.connectivity, sound quality is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best truly wireless earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my beats. I had the previous model and they were great too. But i like how these are truly wireless so i dot feel that little tickle on the bavk of my neck. Great sound quality and the hooks dor the ears are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you are on the fence go ahead and buy these.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds functioned great. However you must take the time to figure out which size ear piece works best for you. The earbuds come with various sizes for you to choose from. Sound quality is very good and they can also handle telephone call duties. I appreciate the fact that they stay on while you are active due to their design. I am glad I purchased this item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product, worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and battery life. I prefer using these when I’m on the phone too, the mic is better than my AirPods 3rd generation and my AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurb Powerbeats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially hesitant to purchase a refurbished pair of headphones, but am very happy with the purchase. These wireless head phone work great, excellent clarity and battery charge life. Would definitely consider other refurbished products from the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very comfortable and the battery last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for $129 on deals of the day and I'm glad I invested in them. Super easy to use. They pair automatically once taken out the case and placed on ears. The sound is great and so far super comfortable for every workout I've used them on including cycling.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new other than still having the previous owners name in the Bluetooth title.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. Fits nice on the ears. This is my second refurbished ear buds and both sets did not come with the medium sized earbud inserts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Fantastic performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on them is incredible! I Use them for working out and they stay in place very well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Powerbeats are AWESOME! Finally earbuds that fit and stay in my small ears!!!! Plus the sound is Great! I recommend everyone to try these

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great for Running & Working Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about these - they are easy to charge [and hold it] and also stay on when I am running or working out. I also love all of the features they come with. Also, it comes with various sized ear pieces to best fit your eat - which is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my wireless beats. Sound is great and you can wear both or just one. When you have both in it prevents the outside sound from interfering with what you are listening to. They are very comfortable and keep a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The fit is very comfortable. Battery life is great. I use them for work and I haven’t had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say I am truly surprised by this new beats I own the first wireless pair and the beats studio beats as well. These new beats are amazing they truly sound like I am listening to my beats studio. the bass in these are amazing. I totally recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music does not distort when I turn it up, great sound. Hold on my ears perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, recommendations

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hold well in the ears, are comfortable and have good sound. Super easy use with iPhone. They would be 5 stars if the charging case were smaller, if either the right or left earbud could be used solo, and if there were more customized control options (similar to Jabra+ app).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product thumps up good sound comfortable fit!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Would definitely buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The sound is excellent. The over-the-ear design keeps these in place without worry. I tend to forget I am wearing them. I use these when working remotely to answer calls so there are days I have them on for 8 hours.

    I would recommend this to a friend
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