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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,484 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Love Love!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Beats Pro headsets. My whole family owns them and prefers them to Apple iPod Pros. Lightweight and great for working out and stays secure while running. BEST HEADPHONES...hands down!! Better if you can get them onsale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    earbuds sound great. they came in the factory box. The earbuds were clean. I have had zero issues, well worth the 120$. The earbuds stay on great, even while doing mountain biking.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Phillip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds real Nice easy on the ear. Everything is awesome when I put them on!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for ear buds that would not keep falling out of my ears. The Beats fixed that problem. The added benefit is they sound great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones arrives like new! Good sound quality, connectivity, packaging, and cleanliness all around. Solid product at a great deal. Thank you, Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Who cares that they're refurbished ; )

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds! They fit perfectly! The sound quality is amazing! They're sweat proof! You can work out and they won't budge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No more wire!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite earbuds! No wires to worry about. I can work out in them and they don’t fall out, receive text or phone calls but no issues. I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    good earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, fit comfortably in ears. great when I'm running. I'm happy with these so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have three pairs would recommend getting there sound quality is great and battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they stay in your ear. Perfect for running and any activity. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best sound ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Studio Beats and received these as a gift ! They are wonderful - I use them when working out, traveling and in the grocery store. So light weight and portable, noise cancelling and the charge lasts a long time! I would definitely recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only earbuds I’ve purchased that I felt is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats by Dr. Dre - Geek Squad Certified

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I would like these but boy was I wrong, Now I see why my sons love them so much, the sound quality is supremely leveled. I can wear for hours without any kind of trouble. I feel really good knowing that I got them at a great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good batteries

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and really comfortable no heavy and clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the refurbished option and they sound great and feel good while wearing and I haven’t encountered any issues yet. I’m a little upset that I ordered navy and received black but oh well. Still a great price for a refurbished beats product

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great complement to Airpod Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones because my Airpod Pros would fall out of my ears when running. I’m basing my five-star review on that one facet only - do they stay in when exercising? They do. The first time I tried them it took me a couple tries to get them on properly, but then I learned just fine and now when exercising I don’t have to worry about earphones falling out. The case is a bit bigger than what I would have liked, but not enough to knock a star off. One feature this lacks to the Airpod Pros is the ability to set a background nose setting, like Noise Cancelling, Normal, or Transparent. With these it’s just one setting (at least to my knowledge).

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Much better than AirPod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding out for the AirPod Pro to get wireless headphones but they perpetually fell out of my ear. I love the PowerBeats Pro because they have a secure fit but still have the H1 chip which makes connecting between Apple devices seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Apple AirPods.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really really high-quality. I really like the feature that it cancels out the noise outside so you could hear your music and the quality is really good for the music too. I also like that the headphone is pretty cheap for what you get and I think that it’s a really good headphone and definitely recommend getting it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best workout headphones on market.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for workout! Never fall and very confortable. Battery is one of my favorite things. Recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after returning the Apple AirPros. Bcuz they would not stay in my ears. Since the BeatPros I’ve the around the ear fit they are amazing. Sound is awesome. Does all the functions of the AirPods. Very happy with this purchase.

    I would recommend this to a friend
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