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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,488 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Refurb but appear new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished and you could have fooled me. They have held up well and so much comfortable than the Apple airpods. One note: trade-in value is pretty low.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Headphones came in pretty fast & sound new. My best buy credit card came in handy to get them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Middle of the road

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound but ear fatigue sets in more quickly than I thought it would. I cannot wear them a long time, usually about 20-30 minutes before my ears get irritated. The quality is there though!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Beats earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in my ear comes with different size ear hole assortment rubber tips. Battery life is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones. So comfy and the sound quality is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exactly the way I need them. They are on my ears while I do yard work and exercise. I only wish I bought the ones that have wireless charging. They utilize the old charge cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Only one size ear pieces. Bit difficult to insert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound stay inplace while i workout which is why i bought them. Slightly difficult to insert but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The best true wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing. Great fit and touch controls on the actual bugs is great. Only ask for Apple would be to enable find my iphone on these earbuds, they are more expensive than AirPods which do support this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have amazing sound and are easy to use. They are also comfortable and I don’t feel like they’ll fall out with the help fo the over ear piece!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good for WFH & Great for Exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a refurbished item on BB. I didn't have the highest expectations, but they looked brand new and I was surprised that they were refurbished. Purchased for mainly WFH purpose to have the flexibility to walk around. They have pretty good range distance from the computer, but my coworkers did notice a slight sound quality difference on their side. Great for exercising; they don't fall out like other headphones. I would honestly give them a 4.5 out of 5, but that wasn't an option. Great deal for the money at the end of day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I use them, they sound great. I have a small ear canal and they fit great. The sound is very clear. They work well with my Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I Simply Love these Beats!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like these Beats, this is my second pair. My first pair worked so well that when I lost one, I ordered these. You do have to work with them a little to get over your ears but once on the sound is good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent product but no documentation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished Dr. Dre Powerbeats Pro is well designed. The sounds are rich and full from any of my phones. The operation is intuitive and simple, except for complicated operations. If I want to use one earpiece and that earpiece's microphone and select options for the phone, I need documentation. The website assumes you already understand the operations. If it has documentation I would have been very pleased with the packageing presentation.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit, frequent updates. Wish the case could charge tirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good for the price I paid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when you doing something and don’t want them to fall out and the sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, use them for work and the sound quality is great. Highly durable too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats give a better bang!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with these. They’re not perfect, but provide high quality audio and an excellent fit. It’s important to try a different earpiece for the best fit and better audio. By changing the earpiece I got 100% stronger bass. Note I get a nice full spectrum with crisp highs and thump bass. Love the volume controls too. I’d give it a 4.8 out of 5. Pick up a set, you won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great workout buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve got that Beats bass that sacrifices the other ranges. But I can take calls with them easily even with high wind/traffic , so these are my go-to pair for bike rides. Getting used to wrapping them around my ears and putting them back in the case has been a slight learning curve, but eventually I figured it out. Sound quality isn’t nearly as good as the AirPod Pros for the same price, but for workouts, you can’t beat these if you have an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. The around the ear feature holds them firm while running!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. I purchased the earphones because most earbuds will not stay in my ears. The behind the ear holders really help although I found them to be a little hard to get on.

    I would recommend this to a friend