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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,484 reviews
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Dr. Dre must be deaf.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity was good, comfortable enough and very secure, although the over the ear pieces can interfere with hat and sunglasses. Had no issues with battery life. Did not like the sound quality at all, very cold and mechanical, music lacked life and drums sounded like cardboard and cymbal decay sounded like a cheap electronic kit, some stuff sounded ok, but I'd say ~60% of the music I put it just did not sound right. I also occasionally experienced some weird volume unevenness (like a few seconds every hour), not sure if that was possibly due to some poor fit or something else, it was not noticeable when I was intentionally wiggling my head or the earphones to test.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great compatibility with my iPhone, love that Siri gives me updates and messages asap. Great sound and good phone calls. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    I loved the color of these but refurb is a NO

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Beats Powerbeats Pro Totally Wireless Earphones in Lava Red. While I absolutely love the vibrant color and the over-ear comfort, I am disappointed with the battery life. Unfortunately, the battery started dying just over a year after purchase, which is quite frustrating. Overall, the look and feel are great, but the longevity of the battery leaves much to be desired.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced the Powerbeats Wireless 3 I'd used for years. The sounds is fantastic, and I love not having a wire between the two buds. I prefer these over my Airpods and I don't have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished? They work like new!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though they are refurbished they work just like new, have not had any issues with the. The connectivity & sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. I purchased the earphones because most earbuds will not stay in my ears. The behind the ear holders really help although I found them to be a little hard to get on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    None Better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave them 4 stars because they not as loud as my Powerbeats 3. However, they are just as powerful. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Much improved design and better fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Powerbeats and they have yet to let me down. These pros sound better than the previous versions and fit very well during workouts or movement.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit, frequent updates. Wish the case could charge tirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones. So comfy and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Powerbeats pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, great fit. Make sure to place properly in the casa or won’t charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, use them for work and the sound quality is great. Highly durable too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, excellent feel around the ear. Wish I could have purchase Geek Squad with this purchase, but i'm sure I won't have any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation needs to hold a longer charge

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to the gym a lot and needed something to replace my wired earphones. Bought these and they fit really snug and sound amazing. I was stuck between these and the airpods but I'm glad I stuck with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love my power beats!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another pair that I bought three years ago, there the best and love that the stay hoked to my ear, I gave an iPhone and chose the power beats instead of the smaller ones, I bought another pair to have an extra when I travel . The sound is incredible and the Bluetooth capacity is for any tv and my iPad and Apple computer as well. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Love these buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a significant upgrade, mine looked felt new, just missing one set of the sized bud covers to fit ( still three included) these are great for commute, exercise, so glad I bought and good savings over new...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Refurb but appear new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished and you could have fooled me. They have held up well and so much comfortable than the Apple airpods. One note: trade-in value is pretty low.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. The around the ear feature holds them firm while running!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the wired version of these when they first came out. I have had many different true wireless headphones over the years. I usually have the same issue regardless of the manufacturer or style, they fall out of my ears. I decided to give these a try and was amazed at how well they fit using the right tips. The music is great on these and they withstand whatever type of workouts I throw at them. These will be my number one go to earbuds.

    I would recommend this to a friend
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