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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,488 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound it seems like the battery last forever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, sounds great and easy to maneuver. Great

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best For Intense Workouts!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for running, jump rope and all types of exercise. Beats never fails to amaze!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife, she loves them! Great sound, noise isolation and they aren't going anywhere when you have them on, even through the toughest workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and they fit perfectly into your ears. I’ve never had these fall out and I’ve done so many things to where they should’ve.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these so much! I use these to workout and they always stay put and charged all the time. The case is awesome and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definitely would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them a lot, they sound amazing but after a while they start to hurt my ears. Its the only down fall is after prolong use, they start to hurt your ears. Besides that, they are very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light comfortable fit in my all ears. Besutiful crisp clean sound. Im so glad i purchased these

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband. He loves them. Fit well and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, sound is very nice, button layout is very good. No issues with falling out or coming off my ear while running or doing high intensity workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was fantastic and I love the design! I would recommend this to any college student who wants a long lasting pair of earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good as new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month, and so far I am very happy with my refurbished earbuds. They have worked like new; I would never have known they were used except for the lack of original packaging. Save yourself the extra $70+ bucks! Sound quality is good when linked to a phone. I do wish the bass was a bit deeper, or that there was an option to mess with settings, but there is not. Sound quality when linked to a laptop is not great. They suddenly sound like very cheap headphones, but they get the job done. I have not used them to make phone/zoom calls. LOVE that you can only use one earbud if you like, and it doesnt matter which side. Also love the push buttons on the outside for pausing and volume control. Lastly, and a bit specific, I have a tragus piercing (with a flat backing) and have had no issues with comfortability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great in-ear headsets for working out and stay put

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with an open-box sale and couldn't be more pleased with these. Great volume with a great fit to my ear. It does come with some adjustment pieces just in case your ear is on the smaller or larger side. The best thing I love about these is they don't feel like they're going to fall out even while doing jumping jacks or a complete front/back flip!!! They feel secure and ready to go. The only disadvantage is if you keep them on for too long they start to feel heavy and uncomfortable, but honestly that applies to all in-ear headsets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's fair i suppose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy them refurbished but they ultimately lasted two-ish years before I had any problems with them (left side stopped working). Headphones themselves are great and don't have to worry about them falling out your ear but are still wireless you know. Also should note that the case is kinda big but hey.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve been 5 star but my left headphone doesn’t work I can listen to music but I can’t hang up the phone or change the volume. I’ll have to take this back

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for any moving around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are just what you would want for moving around doing thing like walking, yard work, cleaning the house. They do not fall out and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, the sound is great, fills great, i bought two of this, one for my wife and one for me, wife loves them, no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and they stay in your ears. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good head set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life, great quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these head phones as a Christmas gift for a family member, they had been borrowing mine for work and I thought why not get them their own, loved the gift, quality and product is good.

    I would recommend this to a friend