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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,484 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would’ve been 5 star but my left headphone doesn’t work I can listen to music but I can’t hang up the phone or change the volume. I’ll have to take this back

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the box looks odd because of many labels on it. However, the earbuds look new, long battery, amazing sound and affordable price compared to new one. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter loves these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to get a wireless earphone that was great quality that didn’t cost as much as AirPods and look different and these hit it right on the target...Great buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really cool to run long distances, the only thing is when you do CrossFit like handstand walking or thing like that but in addition to that good option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definitely would recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them a lot, they sound amazing but after a while they start to hurt my ears. Its the only down fall is after prolong use, they start to hurt your ears. Besides that, they are very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Refurbished ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished product purchase and it was in like new condition at a fantastic price. Sounds great with impressing bass and secure feel.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Hits all the marks, except sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. They hit the mark on so many features, except what I’d argue should the critical one - sound quality. Pros: -Comfortable in ear. I forgot they were even there at time. -Snug fit and stays secure during even the most rigorous activities: -Love the physical controls to stop music and adjust volume. -As you would expect from any Apple product, easy to pair and works seamlessly with devices Cons: - The case is huge, like really huge. Won’t fit nicely your pocket. This is likely a product of the around ear design. -My biggest gripe and reason for 3 stars is the sound. At this price point I would have expected considerably better. Bass is non-existent and treble is ratcheted up. The end result is a hollow sound. Hardly what I’d want to keep me motivated during workouts. If Beats can nail the, you know, sound aspect then this is a home run. Until then, I’ll be looking elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, long range, great sound and perfect for workouts!! Not as powerful as my Studio Beats headphones and no noise cancellation. Keeping that in mind, I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like a new one. Great sound quality. Great battery life and comes with all original packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Great comfort but poor sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several ear buds. The beats pro are great for comfort and running. They stay on but the sound quality suffers. Very poor quality compared to other top of the line earbuds. On the up side it also has a pretty good battery life. I give these buds a 6 out of 10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats have been a blast, I have been able to keep up with them thanks to the hoops around the ears, Sounds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best For Intense Workouts!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for running, jump rope and all types of exercise. Beats never fails to amaze!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these head phones as a Christmas gift for a family member, they had been borrowing mine for work and I thought why not get them their own, loved the gift, quality and product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good head set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life, great quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light comfortable fit in my all ears. Besutiful crisp clean sound. Im so glad i purchased these

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and they stay in your ears. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    work great as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with one ear or both ears they stay in place while I'm working I can only wear one at a time at work; a safety issue they say. and that is why I looked for this type. My only complaints are: That after 8-9 hours of listening there is no warning of a "low battery"! They just pause your book and shut off. Not good when driving [IE. think GPS instructions in a unknown city with busy traffic] or working in a clean area all gowned up. The other is that you have to have the case available and open to connect them to your devise. So when switching from the left to right or you leave the area without your device, you get to start over. I was aware of the connection procedure, this is inconvenient, BUT not the "no" 'low battery' warning. This is unforgivable. Two nice things are separate controls for volume and pause/skip/answer/end call etc.. These are easily to find and use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t wear earbuds. As they never fit my ears well enough. With working outside and constantly moving, my traditional headphones weren’t ideal. I slip the Powerbeats Pros on and have confidence they won’t move. A little pricey. However, I can overlook that for being able to listen to my music and podcasts while I work. The charging case is nice. It’s always in my backpack ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sturdy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out or running. Their light but also pretty sturdy. They don’t get uncomfortable even if you wear them with glasses like the old ones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife, she loves them! Great sound, noise isolation and they aren't going anywhere when you have them on, even through the toughest workouts.

    I would recommend this to a friend
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