Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,484 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and they fit perfectly into your ears. I’ve never had these fall out and I’ve done so many things to where they should’ve.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great beats

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these so much! I use these to workout and they always stay put and charged all the time. The case is awesome and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband. He loves them. Fit well and great sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's fair i suppose

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy them refurbished but they ultimately lasted two-ish years before I had any problems with them (left side stopped working). Headphones themselves are great and don't have to worry about them falling out your ear but are still wireless you know. Also should note that the case is kinda big but hey.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for college student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was fantastic and I love the design! I would recommend this to any college student who wants a long lasting pair of earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great in-ear headsets for working out and stay put

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with an open-box sale and couldn't be more pleased with these. Great volume with a great fit to my ear. It does come with some adjustment pieces just in case your ear is on the smaller or larger side. The best thing I love about these is they don't feel like they're going to fall out even while doing jumping jacks or a complete front/back flip!!! They feel secure and ready to go. The only disadvantage is if you keep them on for too long they start to feel heavy and uncomfortable, but honestly that applies to all in-ear headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my last pair for over 2years and left them on the plane .. tried others but had to get a new pair of these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for working out, great sound quality and great quality when needing to take a call!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good as new!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month, and so far I am very happy with my refurbished earbuds. They have worked like new; I would never have known they were used except for the lack of original packaging. Save yourself the extra $70+ bucks! Sound quality is good when linked to a phone. I do wish the bass was a bit deeper, or that there was an option to mess with settings, but there is not. Sound quality when linked to a laptop is not great. They suddenly sound like very cheap headphones, but they get the job done. I have not used them to make phone/zoom calls. LOVE that you can only use one earbud if you like, and it doesnt matter which side. Also love the push buttons on the outside for pausing and volume control. Lastly, and a bit specific, I have a tragus piercing (with a flat backing) and have had no issues with comfortability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, sound is very nice, button layout is very good. No issues with falling out or coming off my ear while running or doing high intensity workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best..for my ears.i cannot wear earbuds in my ear so the beats are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    wireless earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, the sound is great, fills great, i bought two of this, one for my wife and one for me, wife loves them, no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Extremely Happy with Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than I expected. The comfort and sound of these true wireless beats are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit. Won’t have to worry about it falling off

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for any moving around.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are just what you would want for moving around doing thing like walking, yard work, cleaning the house. They do not fall out and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for refurbs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for refurbs, sound quality and connectivity along with battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THese Beats Powerbeats earbuds are amazing! The sound is great, battery life is long, and they are excellent for use while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound and quality. Secure hold and fit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ease of integration with other Apple devices. The integration is seamless and automatic. You don't even have to think about it, it just starts happening. Be careful though, the charging cradle may have to be reset if you experience a problem with one of the earbuds not holding a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best in ear headset

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in ear headset ive ever bought, it doesnt fall out and has great sound and connects with iphone and android phones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent product !!!! Easy connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel comfortable, some review said the plastic behind the buds can hurt, but I’ve found your ears will adjust to it, good battery

    I would recommend this to a friend
Sponsored