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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of the packaging, never would’ve guessed these were a refurbished pair. The sounds great & functionality has been excellent so far. I’ve only had these a couple weeks & don’t use them a ton. My 1st experience with Beats a few years ago was terrible & I went thru a # of warranty exchanges…mainly caused by sweat/moisture during long, hot runs. Hoping these are more resistant to sweat/moisture issues. For the price tho, a decent deal overall.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my last pair for over 2years and left them on the plane .. tried others but had to get a new pair of these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for working out, great sound quality and great quality when needing to take a call!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when they both worked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. Easy to connect to my apple devices. Overall good. Just bummed at about a year and a half, the right one stopped working. Did all the things recommended online and still nothing. What can I say, I did buy refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, deep rich, sound excellent range can wear them and walk away from device thru out entire gym over 1500 sqaure feet with clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got into running and while I was researching earbuds I found these refurbished ones, I am so glad I got these as an option I read that people said they didn't fit very well and I would say to them just experiment with different tip sizes, for example I have the large one in my right ear but the medium one on my left.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    The best headphones on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones ever! They have really good battery life and they never fall out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only earbuds I’ve purchased that I felt is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it. Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the bass is amazing. Using it for hiit and usual gym workouts and basketball. Never falls out. Would really recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Was a bit awkward to place on both ears but overall they’re comfortable once you fit them on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best..for my ears.i cannot wear earbuds in my ear so the beats are perfect

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best ones I’ve bought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these things! Work and home, they’re great! Not to mention the fact that they hold a charge for quite some time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound for Music and Calls, Like new Refurbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the gamble when the price of these refurbished powerbeats pro headphones fell down below $100. I have an iphone and always wanted either these or ipod pros. I had theh powerbeats like this that were wired previously but lost them last year. I am happy to report that these not only sound amazing with music, but they are remarkable for phone calls. I would say just as good as powerbeats pro. If you have an iphone these connect flawlessly in and out of ear just as ipods do. This is an apple product after all. Glad there are different tips to fit your ear. I did have issue with one size tip pinching in my ear when wearing winter hat over ears and therefore closing off the soundwaves... but solved with different tip. Sound for music is great. Great bass but not overpowering for mids and highs. Works great with just one or two in ear... so again great for phone calls. I love how quickly and flawlessly it connects to phone. Pauses music when you take off ear, and restarts when put back in. Good stuff from Powerbeats Pro. Even as refurbished, just as new.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Intense Physical Activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are awesome. Sound is awesome. The ear hooks keep them in place for any workout or while working around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone. Fit is comfortable. Battery life is awesome. Ability to read text as received- PRICELESS!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound and fit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! I purchasrd them for his birthday. He is a driver and he can't work without these earphones. We have small ear canals and these do not slip out. I plan to purchase a set for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because i did not want to pay full price and to my surprise they worked just as good as brand new. Only issue i did have was first time connecting to phone. I had to use my boyfriends case in order to connect mine. If I did not have his case I would of had to return. now that they are pair they work perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with my Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black purchase. The sound quality and device quality are as if they were brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Refurbs were clean and just like new. Nice sound and very comfortable in my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Powerbeats Pro are decent headphones. Pros: I like that they are totally wireless. They can be used independently which is great for my work where I wear only one just about all the time. I like that they link up when you put them in your ears and disconnect when you take them out. Battery life is good. I like putting them in their case and having full battery when I need it. Cons: they are not all that loud. Could use more volume definitely. They have weird times when whatever your listening to skips around a lot. The outside of the case is awful. Super slick and not easy to open. I've dropped it more than I should because its so slick and it marks easily. Cant wait for the Powerbeat Pro 2's.

    I would recommend this to a friend