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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their excellent sound quality, comfortable fit, and impressive battery life. Many appreciate the like-new condition and wireless capabilities, especially considering the affordable price. However, some customers have reported connectivity issues and concerns about the volume level. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headset perfect for sports

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, could be excellent if the fit is perfect. The refurbished headset is like new. If anyone is planning to use the headset for sports one will be happy with the purchase. This headset will light and helps to reduce the occlusion effect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these before and misplaced the old ones. This was a replacement. The sound is so clear and I don’t experience static.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they stay in place. Their not like other ones that fall out every time I would used earphones. The sound effects is great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable. Difficult to connect. Charges 1 ear only. Not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, great deal on them and great sound and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES EVER, My fiance lovessss these headphones and uses them literally all day everyday, even in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my beats. this is my second pair in 3 years. i wear them everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great when they both worked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great. Easy to connect to my apple devices. Overall good. Just bummed at about a year and a half, the right one stopped working. Did all the things recommended online and still nothing. What can I say, I did buy refurbished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these refurbished, and they work great for the most part, except that one of the headphones does not always charge fully. It could be that I don't place it in properly. It magnetically snaps in place when you insert them...I guess they just need an extra little nudge to make sure they are seated properly to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    ErkieFoo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connects immediately to my iPhone tells me battery life shows me it’s connected and the sound is decent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of the packaging, never would’ve guessed these were a refurbished pair. The sounds great & functionality has been excellent so far. I’ve only had these a couple weeks & don’t use them a ton. My 1st experience with Beats a few years ago was terrible & I went thru a # of warranty exchanges…mainly caused by sweat/moisture during long, hot runs. Hoping these are more resistant to sweat/moisture issues. For the price tho, a decent deal overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but still amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m a fan of Beats. I have several pairs. I needed or more so wanted a newer model without breaking the bank. These refurbished beats did the job. Great sound without a big price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome bet so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and battery life better than I expected easy to connect to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply great Earphones. Sound great and they stay in and don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the sound quality and great for the gym . My other ear buds fell off my ears each time I began to sweat. Not anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Only earphones that stay in.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this and the AirPods pro and even with the silicone ear tip the AirPods pro still don't stay in my ear like these Powerbeats pro do so this is still my choice for sports usage. I think they're a great buy for those that can't get AirPods to stay in their ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Running earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to find a pair of earbuds for when i run. These stay in your ear since it has the hook. The only thing is the sound sometimes could be better with the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nooice !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Needed something that wouldnt fall when i go for my runs or workout. Sound quality is great , would have been perfect if it had active noise cancelling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crisp and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am enjoying the sound quality and great fit on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got into running and while I was researching earbuds I found these refurbished ones, I am so glad I got these as an option I read that people said they didn't fit very well and I would say to them just experiment with different tip sizes, for example I have the large one in my right ear but the medium one on my left.

    I would recommend this to a friend