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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,488 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started out good, but after a month they won’t connect and won’t charge. I’m going to try and exchange them. They do have good controls and stay in place in my ears

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Woohoo!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, and awesome delivery experience! These were a great price and even though they're refurbished, you would never know!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Dre beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these there a perfect sound and a perfect fit

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ridiculous price tag! So worth!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better the regular apple airpods! Love that they don't fall off, great sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Holds firmly to your ears and offers clear , pure sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    He can’t loose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son because he kept loosing the Air buds. He has not lost or misplaced since he has been using. They are excellent for him for his workouts and no worrying about them falling out his ears. This was the Best Buy for me to him!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great and they sound great! I have no complaints at all. Live the way they fit too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nooice !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Needed something that wouldnt fall when i go for my runs or workout. Sound quality is great , would have been perfect if it had active noise cancelling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchasing of these refurbished Power Beats Pro. For the price I don’t think I could be happier. I had some AirPods Pro, but couldn’t deal with the for me short battery life. I do miss the noise canceling, but the battery life for my use is much more important. Sound and function are good to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earpgones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love these beats headphones. Must have headphones for real. The bass is everything

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love beats earbuds! Sounds great and great for the gym, or talking on the phone with someone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about these earphones is that they are truly wireless. My solo 3 and beats3 are way better. Prime example if I was listening to , then I went out of bluetooth range once I returned close to my phone the earphones would both automatically connected to my device. With the pro you have manually..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the beats they work really good and the connection is really good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out. Long battery life and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clarity not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great but they don’t work well for conversations. I’ve hear complaints of “ i sound muffled or you keep breaking up “

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Running earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to find a pair of earbuds for when i run. These stay in your ear since it has the hook. The only thing is the sound sometimes could be better with the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ear pieces every

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are the best ear pieces I have purchased. The sound quality is great and the stay on my ear when I walk or run.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, quality product. the sound is defined and pleasant to the ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Fit and function great but poor sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l purchased these to workout with and run. Loved the way they fit right away but the sound quality is bad. Spend a bunch of time trying different things including the size of the rubber ear caps. Don't understand all the positive reviews unless the people rating don't have other headphones to compare to. These are beats! Expected lower range but at least excellent bass. My Bose sound sport broke and l liked everything about them except they would not stay in during hard running. (these would stay in) but the Bose sound quality vs these is not even close. My 2 daughters have the Apple AirPods so l compared to those as well. Again the sound difference is major. Returning these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they still continue to am aze me. good battery life and sound quality. don't get the buds.

    I would recommend this to a friend