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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their excellent sound quality, comfortable fit, and impressive battery life. Many appreciate the like-new condition and wireless capabilities, especially considering the affordable price. However, some customers have reported connectivity issues and concerns about the volume level. Overall, the positive aspects appear to outweigh the negative ones for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,476 reviews
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for almost a month and I love them. Very comfortable in the ear and has a great hold for workouts (from sweat).

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great I workout with them and they stay in place

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great deal, refurbished but look and work great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, the sound and quality is great as is to be expected from Beats. Comfortable and the best part was the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for fitness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound when working out. They stay in place in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great alternative to AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. They are lightweight they sound great and don’t interfere with my glasses. They also stay put in my ear canal with two piece ear tip. I liked the ear tips so much I bought them for my AirPods Pro and now they stay in my ear canal as well. I use these for gym and exercise

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Holds firmly to your ears and offers clear , pure sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is very good and the sound is awesome I love the battery life on it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones my wife loves them comfortable sound great

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase these BEATS and I was a nervous buying refurbished headphones but OMG I was very satisfied. The beats looked 100% new and the deal I was received was beyond amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice gym earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earphones for the gym or working out. They stay in place and don't fall out. The only downside is the price. I would recommend getting them on sale or open box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredibly great sound bought for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out. Long battery life and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats has done it again

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and size. Comfortable to wear long periods of time. The sound quality is absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery, excellent product with nice color. Sounds good and the battery life has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Buyers Beware!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received these earphones you can clearly tell that they had been used by someone prior. It came in missing a few things, eartips, stickers, warranty claim, manual book, etc. Which to me was no big deal. The earphones sounded great with plenty of bass & are very lightweight. As much as I wanted to keep them, I returned them because the left earphone’s pause/play button would continuously get stuck. Figured I’d bring it in to Geek Squad at Best Buy and they would fix it since it’s still under the 3 month manufacture warranty for a refurbished item. The Geek Squad associate tells me, yea not a problem we can ship it out for you get it fixed & have it back in about 2 weeks but it will cost you $84.95 to ship the item out since you don’t have Apple care. Never in the ad listing was this scenario ever mentioned & I told him are we shipping a car across the country? Long story short I left the earphones right there and got my refund. Best Buy needs to clarify this type of “shipping fee” in their listing before customers make a purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats - Geek Squad Certified Refurbished Powerbeat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats - Geek Squad Certified Refurbished Powerbeats Pro is a win for the price and they work great you will be happy with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth the price for these refurbished beats. Work perfect working out as the main thing I bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift: Comfortable & quality sound!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds as a gift and my friend loves them! They find them comfortable and the sound is terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I literally have 3 pairs. My only complaint is that I’m always losing one, but that’s not Beats fault lol.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They started out good, but after a month they won’t connect and won’t charge. I’m going to try and exchange them. They do have good controls and stay in place in my ears

    No, I would not recommend this to a friend