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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,488 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones my wife loves them comfortable sound great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have amazing sound quality and the battery life is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and fit very comfortable and getting them at the refurbished price point makes it even better!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic powerbeats pro earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. fantastic wireless earphones. Enjoying everything about the powerbeats pro earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats have great sound and fit comfortably in your ears. Had the previous version and these are an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but still amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m a fan of Beats. I have several pairs. I needed or more so wanted a newer model without breaking the bank. These refurbished beats did the job. Great sound without a big price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great acquisition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earphones, fantastic investment with refurbished. They came like new! I strongly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable good quality ear buds they do not fall out of your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 10/10. Save Yourself A Dollar.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying these for work as I wash cars for a dealership. The refurbished ones came basically brand new, and saved me $100 from buying brand new ones. Would recommend to everybody on a budget. They came like brand new and I’ve had 0 problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound was good but not excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but not excellent. Lack of base response. Ialso have iPad pros and they blow doors on these headphones. But these are great for working outside or doing sports activities, where as iPad pros might fly out of your ear. =D

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best ones yet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and charge last for a long time. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones worked fine. I bought them refurbished, opened and installed. Previous owner’s name and setting were still there. I had to factory reset them 2-3 times before they appeared to operate normally. I returned them to Geek Squad. Everything was ok, but to be on the safe side I returned them for a new pair + Apple Care. Other than that: Best Earphones so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was a good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the whole wireless set up. Were easy to pair with ipod. I would recommend the wireless Beats

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hesitant at first

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this was a no brainer. Received item in the original box with the new earbuds. Have been using for a good three days so far the battery holds its charge as noted by the manufacture. The only drawback is I’m unable to turn off the headsets like I used to with the previous three generations

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound excellent connection fit very well inside my ears easy to use highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great For Working Out

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, easy to use, enough water proofing for working out. The only issue with these earbuds is that after an extended period of use (longer than an hour) they can get uncomfortable and I need a break. Microphones are not great for phone calls, but they’ll do in a pinch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE!!! The sound quality is amazing. The noise cancelling feature is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It gave me earache

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Powerbeats have a good sound but, couldn’t hold them in my ears for more than 5 minutes. My right ear kept swollen up and it gave me earache in both ears. There was all of a sudden a hard sound coming out for a a few seconds. I took them back to the store and bought me a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Stays in ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds! They have a great sound and fit very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is Great. Stay in Your ear. When talking on the phone. Phone is loud and Clear. Its Worth the money

    I would recommend this to a friend