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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,484 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable on the ear. Nice case. Good quality sound. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredibly great sound bought for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Go the refurbished route!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished product, it felt like it was brand new. The box included new tips, and the battery life has been great. Honestly, for the price discount from brand new ones, I think these are worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Stays in place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These say in place so much better than my airpods and the battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Excellent sound perfect for working out I will definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Workout Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I use them while working out, mountain biking, and with work from home I use them on my conference calls. Great design with the hooks and buttons on the earpieces. Only complaint I would have is sometimes during my conference calls I get interference but Im not sure that is on the headphones but rather the Wi-Fi call.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best totally wireless earbuds for working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great and don't fall out/off during a jog or vigorous workout

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wearing a Plantronics Bluetooth for over 12 years & I think this is the best model yet!! It fits snuggly in your ear without pinching a being loose enough to fall out if you shake your head. I love my new Plantronics Bluetooth!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Look just like New Box the Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Works Great . Two issue One was the Bass The small ear buds that I first put on were to loose an no bass at all,but fit well Once I changed to the medium ear buds fit tighter an more snug an the bass was there Second problem was if I had a apple product this device would of been easy to Pair but I do not have a l phone. So after watching a video on utube it was easy to pair

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the sound and uses them every day. Work great while working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats beat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic perform and sound just like new the discounted price from 250 was a very great idea im loving them these over the ear headphones are my favorite due to not being able to lose them when they slip out your ear they have great volume and are perfect for taking phone calls at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best gift for my wife. This are one of her go-tos whenever she workout

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Typical great sound from Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way I'm going to pay 250 for headphones, even if they are Beats, so when I saw these Geek Squad Certified Refurbished ones on sale I jumped at the chance to get them with some reward zone coupons I had. As with any Beats product, they are solid, high quality headphones that offer great sound, and of course offer seamless integration with my iphone. Highly recommened.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great range and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and has a great range. Was very simple to connect. Good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Very Muffled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished, Packaged Good and Great Price, After trying and searching for the right earphones I was hoping I found the right ones. Comfort level was good, but unfortunately when on a call I have been told its extremely muffled and, on my end, it is very hard hearing even with both buds in, also the noise cancelation did not work. I am not sure if it the quality of the earbuds or because they are refurbished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is my second pair as I’ve lost my first one and these work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for workouts!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for workouts. They stay in position the whole time. Good sound quality and long battery life. Only real downfall is the size of the case, it’s massive. Quick and easy pairing with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall, I love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. My only gripe is my ears are a little small so they don’t fit perfectly. However once I start running or working out I don’t notice it. They are pretty comfortable and sound good! I got them refurbished and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and they stay on comfortablely. Would buy these again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift. Recipient well pleased. Sound quality and battery great.

    I would recommend this to a friend
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