Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,484 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for exercise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life and excellent price for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earphones, it’s incredible the sound, definitely the best

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sound good. Fit great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit well and sound great. Worth every penny. Quality Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for my runs. The connectivity is seamless. In love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a present for my daughter. She likes to go running.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has too much bass and vocals aren't the best. Headphones had a slight issue where button on right side was not clickable but still worked. Couldn't pass on the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loud and clear.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphone ever. Be comfortable. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about purchasing refurbish head phones at first but after reading the reviews I was like "why not" best decision ever! These are just like new and literally did a 8 hr trip and still held a charge n had juice left on them, as using them to the gym same! Curb side was very helpful and was delivered fast by best buy thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Barely feel these erabuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are light and easy on the ears. Sounds is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are refurbished so I'm not sure if that is a factor in noise canceling. The quality of sound is pretty good. It was a little confusing connecting them to my phone but I found a step by step video on you tube.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Get these people, you won’t regret it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for the simple fact that they stay in my ear being that I have an ear piercing that the AirPods would always fall out of.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best headphones for those who can’t keep the other headphones from falling out of their ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Was skeptical at first but the loop over ear really helps with the weight distribution and gives a better feel in ear than regular buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than airpods!!! Fits perfectly better sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them! Definitely a great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Compact. Great sound quality and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never worry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This powerbeats are really great, they have great sound and stay in your ear, not to worry of losing them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished remarkably!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are are for ballers on a budget! They extremely well! You can't tell that they've been refurbished...really! The price is fantastic also!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound and comfortable. The charging case is neat too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished for the wallet win!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. I was a little nervous to purchase a refurbished product just because I wasn’t sure what the noise quality was going to be like, the return policy is shorter and different, and I had never bought a refurbished product before. However, my husband has loved them and has used them on the daily for almost a month now! My husband is happy and I’m happy that we saved a ton of money. I will be looking into refurbished products more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats earphones, and had the over-the-ear Beats version of these and they were great tbh. I only got these cause i was tired of the wire. These are great and i love ther ability to choose if i want to wear one or two at a time (kinda feels like having airpods again but with more security since its over my ear). I wish the audio was a bit better and silenced out outside noise more though. And idk if its just me but you have to get the right placement of the earphones on the magnet charging thing for the case otherwise it wont charge them. That part is so ANNOYING cause ill put them both in to charge and close the case and when i open to use one i notice that one of them never charged smh. Mabe im just not doing it right but i didnt realize there would be a right or wrong way of attaching the earphones to the charging magnets?? Sometimes it’ll just be easier to charge with the case open to ensure the earphones are properly attached. Anyways, i love my earphones besides those annoying things and don’t regret buying them.

    I would recommend this to a friend
Sponsored