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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Was skeptical at first but the loop over ear really helps with the weight distribution and gives a better feel in ear than regular buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and are completely wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t tell there their

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and crisp would definitely recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Everything I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they sound, and they fit my ears perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. My daughter loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and are easy to setup. Nice sound also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished remarkably!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are are for ballers on a budget! They extremely well! You can't tell that they've been refurbished...really! The price is fantastic also!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great earbuds.. nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats. Have had them for about a month now. So far they are reliable and small/ nonbulky. The sound is great and lasts a long time. The range away from connected device Is great. I can go 4 rooms away from my phone and still get good sound/signal. I like the way they fit around my ear however inside the ear above the rubber piece is not so comfortable. Readjusting helps. Another thing is these earbuds have no tracking. So if you lose them. They are gone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Get these people, you won’t regret it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these for the simple fact that they stay in my ear being that I have an ear piercing that the AirPods would always fall out of.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Get these earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They are super simple to set up, they connect right away with my Wi-Fi, and they actually fit my ears which is amazing because traditional ones usually just fall out or irritate me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats earphones, and had the over-the-ear Beats version of these and they were great tbh. I only got these cause i was tired of the wire. These are great and i love ther ability to choose if i want to wear one or two at a time (kinda feels like having airpods again but with more security since its over my ear). I wish the audio was a bit better and silenced out outside noise more though. And idk if its just me but you have to get the right placement of the earphones on the magnet charging thing for the case otherwise it wont charge them. That part is so ANNOYING cause ill put them both in to charge and close the case and when i open to use one i notice that one of them never charged smh. Mabe im just not doing it right but i didnt realize there would be a right or wrong way of attaching the earphones to the charging magnets?? Sometimes it’ll just be easier to charge with the case open to ensure the earphones are properly attached. Anyways, i love my earphones besides those annoying things and don’t regret buying them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Everything it advertised itself to be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound and comfortable. Pleasant sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic wireless headset good run time great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I was a little skeptical about buying refurbished headphones, but that changed as soon as I received them. They arrived in the original box with all the original paperwork. You wouldn't even be able to tell they were refurbished if I didn't tell you. The sound quality is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality only they don’t sit fit perfect on my left ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great for music and talking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones. Used them when driving and running around. no issues. Great mic and great sound. The charging case is too big only main reason I gave it 4 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    My ears are disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said not to be too mean about the review. I gave it two stars because the sound is decent, build quality is good. But man did my ears hurt after an hour or so of wearing. I couldn’t shake it .. i tried for a few days, almost a week .. and finally returned them. I was looking forward to these, battery life and not falling out of my ear were important reasons. I purchased the AirPod Pros. They are decent and do the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great PowerBeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of Refurbished Powerbeats Pro. Thought I might end up returning them because they were refurbished instead I kept them. Could not tell they were refurbished. It came in it’s original box with everything complete and looking new or has not been touched. Also bought them on sale so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best headphones for those who can’t keep the other headphones from falling out of their ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Fatal Flaw

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Were very functional and had great sound. Were great for jogging. My issue with these were that they initially connected to the charging case with ease but now have to be maneuvered and there is no chance they stay in that exact charging position when I put the charging case in my pocket. Enjoyed them thoroughly until this point.

    No, I would not recommend this to a friend