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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to use and always stay in my ear without any disturbance. Sound quality is awesome and ease of use. Only flaw is need to carry case for charging. So my rating is 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Eaebuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and my boyfriend uses them everyday at work or the gym. Even though they aren’t brand new they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear phone great sound quality and love that there small and easy to put way great for use to the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started using them I was not happy with the sound, especially the bass. Then I changed the earpiece tips. I realized that was the issue and I am now quite pleased. There are three sizes of earpiece tips included so if you are not pleased with the sound try a different size to see if that is the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday for my runs. The connectivity is seamless. In love.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    refurbished powerbeats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look brand new! If connecting to an android laptop leave earplugs in case, lift lid, press little round button inside case (in middle front) till it flashes, go to Bluetooth in computer settings and connect. really nice earphones for less than brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got the refurbished for 119 recently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy refurbished electronics, however for 119 it was just too hard to pass up. They sound great so far. My only concern is that the volume button sometimes does work. My guess is it looses connection with phone so it doesn't work. I thought it was just mine but seems like all powerbeats are like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a present for my daughter. She likes to go running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished believer now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great! Was hesitant to purchase a refurbished pair of headphones but they came literally like new in the box with all the attachments etc! Would definitely buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Work like magic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite impressive. They actually stay in my ear without even resting on the earpiece that wraps around. They power on when I pick them up and put them in my ear. And they power off as soon as I remove them from my ear. They snap into the case with magnets to charge. Couldn’t be more happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I tried the beats pro!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything I wanted and more. Packaging was great. They really seems like new. I’ve only had them for a few days. Everything works and they sound amazing. Don’t like the color too much. Lava Red is actually a bright orange. Hoping they will continue to work good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great sound, easy to pair, fits ears well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, good over the ear.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss my Samsung buds that did a hearing test and balanced the sound accordingly. These have great quality, but do not have good balance. They also tend to cut out when I move my head. I wanted buds that had earpieces as other brands fell out of my ears a lot. Overall good sound, but be better if they had some kind of online balancing app.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wonderful earset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used earset that fits as well as the power Beats Pro. Certified refurbished was just fine and listening is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few weeks ago refurbished and they havs performed as good as new. This is my 5th set of beats headphones but my first time buying refurbished. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    What a steal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal.bought for work use and I don’t have to worry about them falling out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Even being refurbished I love these buds! Great and amazing sound quality and they stay in your ears while doing a lot of movement, I will forever recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these guys!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Misplaced my last pair of these. These reconditioned ear phones came up on the Deal of the Day about a third of the price for my originals. Love the Lava Red (Orange) color. Will be tough to mis place these. I use them when I ride my bike and work out. Battery life is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great! Just a couple of knocks against it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Just two knocks against it. The "wings' can be a little difficult to adjust just right to fit your ears without pinching your lobes or pulling the tips out of your ear canal, it can be done though, just takes a little time. The biggest knock against them is the ridiculously large case. Granted, you'll not really need it with the long battery life, but you'll NEVER just carry the case in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for active people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for the price! They are refurbished but they appear and sound brand new. I wear them to the gym. I sweat a lot and I have no issues. Brand new or refurbished these are excellent!

    I would recommend this to a friend