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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,484 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I was a little skeptical about buying refurbished headphones, but that changed as soon as I received them. They arrived in the original box with all the original paperwork. You wouldn't even be able to tell they were refurbished if I didn't tell you. The sound quality is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a few weeks ago refurbished and they havs performed as good as new. This is my 5th set of beats headphones but my first time buying refurbished. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    My ears are disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said not to be too mean about the review. I gave it two stars because the sound is decent, build quality is good. But man did my ears hurt after an hour or so of wearing. I couldn’t shake it .. i tried for a few days, almost a week .. and finally returned them. I was looking forward to these, battery life and not falling out of my ear were important reasons. I purchased the AirPod Pros. They are decent and do the job.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Even being refurbished I love these buds! Great and amazing sound quality and they stay in your ears while doing a lot of movement, I will forever recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great PowerBeats Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair of Refurbished Powerbeats Pro. Thought I might end up returning them because they were refurbished instead I kept them. Could not tell they were refurbished. It came in it’s original box with everything complete and looking new or has not been touched. Also bought them on sale so it was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Power beats pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to use and always stay in my ear without any disturbance. Sound quality is awesome and ease of use. Only flaw is need to carry case for charging. So my rating is 4 star.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves these headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I’ve ever owned I brought a pair for each member of my family

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    This is the second pair I have bought love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself these because the won’t fall out like most others do. I was so impressed I bought this set for my wife and she loves them as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I literally have 3 pairs. My only complaint is that I’m always losing one, but that’s not Beats fault lol.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    refurbished powerbeats pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look brand new! If connecting to an android laptop leave earplugs in case, lift lid, press little round button inside case (in middle front) till it flashes, go to Bluetooth in computer settings and connect. really nice earphones for less than brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    UC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these, but I wish it was noise cancellation and it hurts my ear a little but I have small ears but overall it’s a 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great as earbuds. They work just fine and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Earphones for the Gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphone to use while working out. Connection to my iPhone was easy and the battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started using them I was not happy with the sound, especially the bass. Then I changed the earpiece tips. I realized that was the issue and I am now quite pleased. There are three sizes of earpiece tips included so if you are not pleased with the sound try a different size to see if that is the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Christmas and he absolutely loves them. Always has them in the car and ready for the gym. They sound great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Still the best for work outs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I've owned know the best. I have different sized ear and the over-the-ear ones are the best for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Seamless integration with my iphone. And in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Work like magic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite impressive. They actually stay in my ear without even resting on the earpiece that wraps around. They power on when I pick them up and put them in my ear. And they power off as soon as I remove them from my ear. They snap into the case with magnets to charge. Couldn’t be more happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got the refurbished for 119 recently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't usually buy refurbished electronics, however for 119 it was just too hard to pass up. They sound great so far. My only concern is that the volume button sometimes does work. My guess is it looses connection with phone so it doesn't work. I thought it was just mine but seems like all powerbeats are like this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So glad I tried the beats pro!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything I wanted and more. Packaging was great. They really seems like new. I’ve only had them for a few days. Everything works and they sound amazing. Don’t like the color too much. Lava Red is actually a bright orange. Hoping they will continue to work good for me.

    I would recommend this to a friend
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