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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JUST AWESOMR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS CONSIDER REFURBISHED ITEMS FOR MY 6 YEAR OLD BEFORE BRAND NEW (CAUSE SHE’S SPOILED BUT CARELESS) AND HAVENT BEEN LET DOWN YET! THE SOUND IS IMPECCABLE AS IF THEY WERE BRAND SPANKING NEW. EVERYTHING WAS INCLUDED! I COULDNT HAVE ASKED FOR A BETTER EXPERIENCE!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound fantastic but they are a little difficult to insert and remove. That’s really my only complaint. I would also suggest something without the over eat support if you’re wear glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for the price, love this item highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds! Only ones I used. Good quality great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurb purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound is awesome, to say that they are a refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for working out, great value as refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished made these products a good buy, overall good sound quality and I like the interaction with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but Airpod Pros better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these before the Airpod Pros came out. These were just too big, along with the charging case. Had excellent sound. Buttons were a little confusing. Prefer Airpod Pros.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Still the best for work outs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I've owned know the best. I have different sized ear and the over-the-ear ones are the best for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Earphones for the Gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earphone to use while working out. Connection to my iPhone was easy and the battery life is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality I would buy it again I really love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Back for the 2nd time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying refurbished Powerbeats pro. Got a set for both my parents now and they look almost brand new with no issues. If anything does arise though I will update the review but I don’t think I will. If you have any doubts about buying refurb dont worry

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these and was a little wary given some of the reviews, but they are great! The normal quality you would expect from Beats but at about 1/2 the price. I love them. Other reviewers have said to try all the ear pieces and I completely agree. You need to find exactly the right fit for you.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They okay I thought it be my clear more bass more volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves these headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I’ve ever owned I brought a pair for each member of my family

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the Beats, except I sometimes have trouble, getting them to stay on my ears. Overall, good quality, speakers are great... I would definitely recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best and Most Comfortable !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are the total BUSINESS !!! I would recommend these to anyone for all around from being at home, to working out in the gym. Fits well to me better the earpods. With those have the tendency to slip or irritate your ear. With these pods, your guaranteed your money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Cant get a secure fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im finding that this may be a limitation of in-ear headphones in general, but I cannot get this to fit with a good seal. Perhaps it's my ear shape, because no brand seems to fit me well. This is most noticeable in the sound quality, as it is drastically different, and better, when i press them in slightly to my ear. Hard to explain, but i can tell how they were designed to sound is not how I get to experience them normally. Also, the call quality is terrible. And I have lots of connection issues with bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound once adjusted properly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well with Apple products - with good sound quality when adjusted to fit properly.. Make sure to adjust the fit and try out the different earpieces to find the richest sounds - otherwise everything will sound flat. It's also easy to put them back in the case without them making a good charging connection so you must make sure they are seated well after you return them to the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come with original rubber earpieces and u have to make sure there put in the case just perfect to charge but sounds and works great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love my Beats!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! No issues with it being refurbished at all! Love that they wrap around my ears. Regular earbuds always fall out for me.

    I would recommend this to a friend