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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,488 reviews
  • Rated 4 out of 5 stars

    AS GOOD AS NEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased refurbished Powerbeat Pros, and they work as if I bought them brand new. Nothing was missing in the box. I have small ears, and I like how they hook on to my ears and stay in place when I work out. The mic is not the greatest for phone calls, but I don't take phone calls when I am working out, so it was not a dealbreaker for me. I got them for half the price of new, so I definitely feel as if I got my money's worth. Since Apple purchased Beats By Dre, they probably work best with Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Seamless integration with my iphone. And in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of my refurbished Beats is Outstanding! Everything came included in the packaging as though they were brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable With Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving these. Early in the morning, I can listen to my shows in any room of the house without disturbing anyone. They’re comfortable and stay put in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Defintely worth the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lofe these headsets. Great sound and audio quality. Rarely a bad connection of static. Very far reach. I love the versatility of using both or oneceae piece. I bought these refurbished with almost $100 off. Had them for 3 months and I do not regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for my bf he lost one of his original pair. He loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. The only issue is the charging port, placing the earbuds can be tricky you have to set the perfectly on it or it will not charge. Has to be an easier way to charge them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived well packaged with all parts, including the instructional manual and extra buds in different sizes. The reason I’m giving this item 4 stars is the poor bass sound quality of this item. When I purchased this item, I was fully aware that this was a refurbished item; however, there is no way for me know what exactly it was refurbished for. Before i started nursing school, I was an avid runner and used beats wireless for music, this is now my 5th pair of beats, so I’m fully aware the quality this product should deliver. Unfortunately, this was less than par.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best I've tried

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm obsessed with these earphones! Other brands always fell out of my ears and these stay put and are so comfortable. Talking on the phone hands free is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished but just like new.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished but just like new. Use the Beats for gym and for walks outside with my dog. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Powerbeats pro.. very useful for me and looks and feels brand new.. but I’m disappointed about you’re delivery time .. it came very late by 5 days. Been expecting it but it arrived after 5days from the date promised to me for delivery. I hope you improve on it. Tnx.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not as loud as my Beats Buds but. . . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is not loud enough. Had some Beats earbuds that were louder than these. But they work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This is my second pair as I’ve lost my first one and these work really well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best function

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair. I have tried various other brands as well. These are not the best sound quality compared to others but are the best design to stay put during my workouts. The other brands don't stay in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice i like the fact that i can work out and jump and flip and all sorts of unessiesery stuff and they still stay on !!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished ones and they look and work just like brand new ones I'll be buying another pair for my kid for his bday

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great deal i would recomend this wireless earbuds they dont fall out easy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats always has great sound quality...these are comfortable, they stay in place, charge fast and I like the charging case. Would buy this product again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Over the ear design and physical buttons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Beats ever. Physical control buttons on BOTH earbuds are great to change volume and tracks with either hand. Over the ear design is all I use now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Was skeptical

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: This was an open box item and works great. It sounds very good. Con: Only downside to this is that it is hard to connect to devices sometimes via Bluetooth.

    I would recommend this to a friend