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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 4,488 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Do the job. Sound is B to B+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted something that wouldn't get lost, and have long battery life, and this does it. i'm happy with them, but the only thing is the sound quality doesn't blow you away.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Wireless Headphones!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones I've ever used. Charging can be a little tricky (if they don't click in just right they don't charge properly), but in 5 minutes you can charge at least an hour's worth of music playing time from the phone. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought these as refurbished!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were refurbished and saved more than $50. They looked perfectly new and work perfectly. Love them. Lightweight and great for walking/running outdoors as well as a handsfree way of answering calls while driving. Works with Siri while driving to voice text or make calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones but them to workout no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of earbuds it was the wrong color but it works great

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!!!! Great condition! Also have positive experiences!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    AirPods wasn’t going to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for a Christmas present after my daughter didn’t like the AirPods because they didn’t stay in her ears so instead of buying the pros I brought these and she was more than happy about them wears them everyday all day so I guess I made the right choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and product was great would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. Huge case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, works for me with the earhooks. I would recommend to anyone. Only issue is the huge charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im absolutely ecstatic with my earphones.. i love that you dont have to worry about them falling out your ear, they were super easy to pair, and they are like airpods in that they stop playing music when you pull them off your ear, and you can pause them with just a touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great bass and awesome for jogging and biking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great bass. Not noise canceling which is safer for outdoor sports activities like jogging and biking. This case is a little large for the front pocket though

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    50/50 chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but had a lot of connection issues. Many times it will randomly connect to headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new ear buds for workouts. I really liked these and decided to buy the refurbished. This allowed me to buy the best for about the same price as lesser ear buds. But i worried about there being sons or i Ken with them. They were perfect. I am glad I went this route.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Erkie

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless ear phones sound great stay on your ear well and have a decent charge time,I like to ear hook ,helps stay in your ear better

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Will recommend people that loves the gym/runners and very enthusiasm to exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats are the best … but need to add ip67

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous same as always, but not waterproof. I love the extra battery length in the case. I like that both have controls and you can only use one when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Decent stay in ears

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these because they do not fall out. Decent sound and microphone. Unfortunately one bud died

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best, but not the worst either.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a company that I almost always have issues with when it comes to customer service, this was actually a great experience. The headphones were pretty much brand new. I prefer my Apple Air Pods most of the time but these are very good for when you are actively moving around and need your ear buds too stay in place. The only issue is it can be hard to get a good seal and keep it when you are active, this negatively impacts the sound and you find yourself adjusting them often. the range of Bluetooth on these is also great, similar to others with the Apple chipset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound! Easy to use and awesome! Worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great purchase overall. They last long but tend to hurt my ears after a while. Not as good for phone calls as the AirPods, but great for working out.

    No, I would not recommend this to a friend