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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,488 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    High quality and won't fall out of your ears

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earphones. I'm a big fan of the pieces that wrap around you ears - earphones usually don't stay in my ears very well. They are comfortable and you can wear them for hours. I haven't had any issue with them falling out of my ears during exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats By Dre Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pair on noise canceling ear pods. Over the ear style is what attracted me to this pair. Great! Exactly what I wanted...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. After some time, the earphones don't stay around the year and we need to readjust. I would recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great product and gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift and a blue set for myself. Great sound, battery and fit. Recipient loved the color as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound really good and work well so far. The only problem was that they were a Christmas gift, and didn't arrive until after Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headsets for talking on the phone .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome for listening to music and talking on the phone and they are so easy to use and the rechargeable case is great so they stay charged and protected. I love them and have recommended them to 3 of friends who have also bought them from Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fear Not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - great fit and sound quality and easy pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best Headphones Ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are to good, that somebody stole my first pair of them, so I had to buy a new ones. The best headphones ever for workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. NIce sound quality. Very fast charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second pair, the best for big eared folks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is awesome and the ear attachment is essential for me. Cannot use the buds as apparently I have big ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome deal for great earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely unbelievable sound. Great quality refurbish. Everything looked brand new and the ear pieces were still sealed and the charging cord looks never used. Very happy with this purchase. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Twice As Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair because I liked the first so much. They have great sound quality and are easy to wear. No one usually notices I am on earbuds when we talk…to me that is the best compliment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned AirPods to buy these. Same technology with the H1 chip but more securely attaches to the ear and they are sweat/ water resistant. Don’t forget – they are made by the same company. Apple owns Beats!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great For Exercise, but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercise. But, sound depends on how well they fit you. There are different ear tip options but if its not a good fir, sound quality will suffer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My refurbished purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Setting up the pods on the ears is bit time consuming. Volume adjustment is handy. Package didn’t come with manual

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beat this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones for working out! I am so happy that Beats came out with this. What's better is that its battery life is exceptional! To top that off, getting this refurbished model saves you a lot of money. One of my best purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds for work-exercise-great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless earbuds are best I’ve had. I’ve tried many different brands and none compare to these. I am a landscaper and accidentally charging case dropped from pocket and needed replacing. Apple do not sale a charging case only and this is only problem I have with product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bass beat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but actually prefer a cable to have on headphones when working out. Easier to hang around you neck when taking a breather. Case is also a bit too big to carry around. Otherwise they sound good and get loud enough to get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend broke his headphones and I was happy to be able to find these for his replacement bc he loves these headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great. I got for my dad and he loves them. They do become a bit uncomfortable if you wear for an extended period. They sound wonderful though.

    I would recommend this to a friend