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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,484 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZNG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing out of all ways. Ive been using Airpods pros for a while and the powerbeats pro help alot with my traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good pair of headphones i got it pre owned 1+ later still good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Twice As Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair because I liked the first so much. They have great sound quality and are easy to wear. No one usually notices I am on earbuds when we talk…to me that is the best compliment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best, but not the worst either.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a company that I almost always have issues with when it comes to customer service, this was actually a great experience. The headphones were pretty much brand new. I prefer my Apple Air Pods most of the time but these are very good for when you are actively moving around and need your ear buds too stay in place. The only issue is it can be hard to get a good seal and keep it when you are active, this negatively impacts the sound and you find yourself adjusting them often. the range of Bluetooth on these is also great, similar to others with the Apple chipset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. However the battery life is short

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    High quality and won't fall out of your ears

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality earphones. I'm a big fan of the pieces that wrap around you ears - earphones usually don't stay in my ears very well. They are comfortable and you can wear them for hours. I haven't had any issue with them falling out of my ears during exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great purchase overall. They last long but tend to hurt my ears after a while. Not as good for phone calls as the AirPods, but great for working out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome deal for great earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely unbelievable sound. Great quality refurbish. Everything looked brand new and the ear pieces were still sealed and the charging cord looks never used. Very happy with this purchase. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. After some time, the earphones don't stay around the year and we need to readjust. I would recommend buying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound really good and work well so far. The only problem was that they were a Christmas gift, and didn't arrive until after Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beat’s Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for a refurb. I like that they stay on the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headsets for talking on the phone .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome for listening to music and talking on the phone and they are so easy to use and the rechargeable case is great so they stay charged and protected. I love them and have recommended them to 3 of friends who have also bought them from Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    You won’t regret!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to use and super comfortable. I was afraid of buying a refurbished one but quality has been exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My refurbished purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Setting up the pods on the ears is bit time consuming. Volume adjustment is handy. Package didn’t come with manual

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beat this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones for working out! I am so happy that Beats came out with this. What's better is that its battery life is exceptional! To top that off, getting this refurbished model saves you a lot of money. One of my best purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! He used them for work and its much easier and safer to take calls while on the road. Fully hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong buying any beats product. Such great sound quality and paired easily with my Samsung phone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    lol

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like them because they don’t fall out my ear when i’m playing basketball

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great For Exercise, but...

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for exercise. But, sound depends on how well they fit you. There are different ear tip options but if its not a good fir, sound quality will suffer

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned AirPods to buy these. Same technology with the H1 chip but more securely attaches to the ear and they are sweat/ water resistant. Don’t forget – they are made by the same company. Apple owns Beats!

    I would recommend this to a friend
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