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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,488 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for the gym, though they do not have as much base as the new beats buds. they get the job done and do not fall off the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of geek squad certified before and they worked for about 2 years. So far I have not had any issues with these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew my mind. They’re noise canceling and very loud. Fits your ear perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Box Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase, I have brought other open box items before and the price is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good headphones but overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality 6 out of 10. Highs aren't sharp and clear. Build quality is 9 out of 10 Wearability is 8 out of 10. They don't fall off but the ear loop becomes annoying over time. This a average pair of earbuds and not worth the high price. I own 6 pairs of higher end earbuds and the sound quality of this pair of powerbeats pro ranks as mediocre and not as good eatbuds in this price range. I would not reccomend to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They sound great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats nice in my ear so I don’t lose them. Once my son got a hold of them I never got to use it again I love them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Was a gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my boyfriend. He literally is always using them evvveryday! The case it came in is really nice. I rarely see him charge them so I'm guessing they last a long time. He uses them for music and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great and I can say I selected a great product ! They are compatible with my IPhone and the sound is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Earplugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves these! This is the only kind he’ll wear. Sound is amazing and battery life is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great as earbuds. They work just fine and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great purchase at a reasonable price. It works like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Powerbeats Pro so far work perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these about 3-4 weeks ago and they work fine even though they are refurbished. I love that they are completely wireless which is great when doing Zoom meetings or using any other video conferencing tool. I can move around without worrying about moving my laptop. The sound is great and most importantly the mic quality is impeccable. You can hear clearly! Really that is one of the reasons why I decided on these earbuds/earphones. I wanted my voice to transmit clearly as possible. The comfort is 7 out of 10. After a while the wrap around design of the earbud starts to make your ear sore which I recommend taking breaks from using them if can. If anything changes with my experience I will hope to update. But so far very content with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome wireless earphones for the active kind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earphones for the active type. I love this ones and are the best on the market for when you go running or stay active overall. The loop I’ve the war is amazing and the fit fees so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very much needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ever owned wired apple headphones and oh man it feels soo much better to be wireless. These are just so great the sound quality good, the color is cool but the case is just a bit to big for my liking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Workout upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair of refurbished beats, these were for my daughter & she loved them. It was an upgrade from her 1 gen ipods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great new, refurbished just inspect them before buying, Bestbuy does a great job checking used items but no one’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality. However the battery life is short

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great for everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast and work great out of the box. Looked brand new. Sometimes will have a connection issue but otherwise a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a multi purpose earphones bout this refurbished it was cheaper lol. Love it!!! I can do all types of activities with it and it stays in. Wish the sound quality was better I like bass. But overall it is nice worth the buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t beat them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice work perfectly and looked brand new for a good price

    I would recommend this to a friend