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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4484 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,484 reviews
  • Rated 4 out of 5 stars

    Open Box Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my purchase, I have brought other open box items before and the price is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as the traditional apple ear pods fall out of my ears. The loop fits comfortably behind my ear and I can wear these for hours without any kind of ear fatigue. The sound is great and call clarity is a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and quality!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between the AirPods and the Beats Wireless, and excited to have chosen the Beats Wireless! From the call quality to the sound quality they are definitely living up to the hype! I will definitely continue to recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very strong durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heads for all work out sleek black colors and other options the case is bulky longer battery life easy to find in you’re travel bag.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Case seams cheep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headset is very good, a little big, but stays in your ear, great for working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dre Beats earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and function are perfect. No difference was noticed :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a great present for my dad! He has never had an issue with them I can say these are his favorite pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great; would have preferred more bass. Comfortable over my glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats, great sound, love the voice command when calls or text come in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More two the eyes....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product hands down. When I put my new pair of headphones on they work perfectly I recommend anyone with the desire to go out and buy a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew my mind. They’re noise canceling and very loud. Fits your ear perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good headphones but overpriced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality 6 out of 10. Highs aren't sharp and clear. Build quality is 9 out of 10 Wearability is 8 out of 10. They don't fall off but the ear loop becomes annoying over time. This a average pair of earbuds and not worth the high price. I own 6 pairs of higher end earbuds and the sound quality of this pair of powerbeats pro ranks as mediocre and not as good eatbuds in this price range. I would not reccomend to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Was a gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my boyfriend. He literally is always using them evvveryday! The case it came in is really nice. I rarely see him charge them so I'm guessing they last a long time. He uses them for music and phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very much needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ever owned wired apple headphones and oh man it feels soo much better to be wireless. These are just so great the sound quality good, the color is cool but the case is just a bit to big for my liking

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome wireless earphones for the active kind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earphones for the active type. I love this ones and are the best on the market for when you go running or stay active overall. The loop I’ve the war is amazing and the fit fees so comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats for days

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones I've ever bought! This is probably my fourth pair...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Powerbeats Pro so far work perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these about 3-4 weeks ago and they work fine even though they are refurbished. I love that they are completely wireless which is great when doing Zoom meetings or using any other video conferencing tool. I can move around without worrying about moving my laptop. The sound is great and most importantly the mic quality is impeccable. You can hear clearly! Really that is one of the reasons why I decided on these earbuds/earphones. I wanted my voice to transmit clearly as possible. The comfort is 7 out of 10. After a while the wrap around design of the earbud starts to make your ear sore which I recommend taking breaks from using them if can. If anything changes with my experience I will hope to update. But so far very content with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product glad I got these headphones they work like they should

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best I have had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very reliable and has great and crisp sound. Also works great during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Workout upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair of refurbished beats, these were for my daughter & she loved them. It was an upgrade from her 1 gen ipods.

    I would recommend this to a friend
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