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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These Earbuds Are The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best. Sound Quality is great and the speaker is excellent. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I absolutely love the over-ear comfort- Refurb NO

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Geek Squad Certified Refurbished Beats Powerbeats Pro Totally Wireless Earphones. I absolutely love the over-ear comfort, I am disappointed with the battery life. Unfortunately, the battery started dying just over a year after purchase, which is quite frustrating. Overall, the look and feel are great, but the longevity of the battery leaves much to be desired.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They're not too bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have ok sound quality, but they oick up background noise and amplify it. Also, they haedphones dont always sit in the charging pod correctly and dont get a good charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mybeats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase, I will highly recommend this item

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the total wireless aspect of these headphones. I hate the fact that they sometimes suddenly stop playing music on their own and thus need to be reset by placing them back in their charging pod for a few seconds. So I have started carrying the pod with me when using the headphones. This same problem occurs on the brand new ones, so at least I saved some money by buying the refurbished version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dre Beats earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and function are perfect. No difference was noticed :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, super comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these over the weekend for the first time and I am glad I bought these. Cool feature that it pauses playing sound when you remove one from your ear. Auto connect is great when you remove from case is nice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good compromise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice alternative to head phones. Easier not to lose vs. buds

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Stay on ears well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay of your ears really well. I would’ve given them a 5 if they were louder and blocked out more noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product glad I got these headphones they work like they should

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good headsphone but subpar bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look, build and feel is excellent but sound did not have wow factor that I was hoping for. Maybe, airpods had raised the bar bit high that I did not enjoy these as much, bass was very subpar and that's what made me not like them much. Pairing process was super simple with no hiccups and the ear tips are super comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Powerbeat pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read some horror stories about how these refurb come. I landscape, outside all the time mine are holding up perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds out. I still use these everyday including today. If you can snag these on sell they are a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok but not what I was expecting good sound and my opinion. I still like the studio 3 for me every body is different

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted beats in the past and decided to treat myself and I'm very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    These are good, but just save and get Airpods Pro

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are still very good headphones, but realistically the AirPods Pro are a all around better set of headphones for many reasons. 1) AirPods Pro case is much more portable and light 2) Noise-Cancelling is not on Powerbeats Pro 3)AirPods Pro to me are more stylish and aesthetically pleasing than the Powerbeats Pro. I would only recommend these headphones if you need a good pair of gym headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+ deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy... I saved a bundle by purchasing refurbished. Not a bad mark on them and the sound is perfect. They always connect to my phone and never drop connection. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! He used them for work and its much easier and safer to take calls while on the road. Fully hands free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous wire beats, and loved those! These just add the convenience of no wires. With these newer phones, they are starting to get rid of AUX Jack, so this is an upgrade for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using the Beats and I'm been enjoying them. The sound is very good.

    I would recommend this to a friend