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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 4476 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,476 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are absolutely amazing!!! I love these better than any of the other ear buds. Sound quality is amazing. I love the fact when I pull it out of my ear it pauses my music automatically

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dre Has Got the Beats!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for everyday use from the gym to the office. Good sound and call quality.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s stop working already, the left side doesn’t work anymore

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ProBeats

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these!!!! Says they are better than his airpods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality + value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering that these are 250 dollar earbuds, getting them for as cheap as possible is a must. Thankfully, Best Buy is SUPER picky with their returns and any wear or tear that they see will not be acceptable, and the "Geek Squad" certification gives more peace of mind. However, I did receive the wrong color as I ordered the black ones and got the ugly green ones. So if you're picky on color, beware that you might not get the color you ordered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option if you do not/can’t pay full price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not justify spending $250 on headphones, beats or not. I have not had any issues with them being refurbished, just like any Bluetooth they will cut in and out at times, nothing more than that. I’ve read other reviews on refurbished beats and it seems to be hit or miss, but $110 and backed by geek squad protection it was worth a try and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music junk box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect match for audio and reflection thru sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband to use at the gym and he loves them. They came in their original packaging with all accessories. They pair easily to all devices and have excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thadd360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy even the refurbished version Quality Sound. Plus Voice answering service

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Love Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the beats! They are great for working out and everyday conversation on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Feel great but alot to be desired

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and fit, I will say. Ido like to crank my music after years of being in radio, sometimes I just like my volume loud. These are great but the volume just wasn't strong enough for me. Otherwise, mic and calls sounded great, although low in volume with my iphone xr and my work windows laptop

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Beats headphones for Running

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed so headphones for running that would not fall out and had good music. This was the best choice for what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound for being refurbished! thought I'd have issues but none what so ever so far!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They stay in your ear and the sound quality is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best set of ear buds that I have ever bought!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are active in any way these are the headphones for you. The durability, the ease of use and the fact they don't fall off my ears makes them great for when I'm working out or running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these before and anytime I need them I either go to best buy.com or go to the store it self because I know I going to find them and also in the color I want or the color I didn’t even know they had

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item…love wearing them to the casino while losing all my money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its 50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life doesn't last long... I need something tonwear while door dashing and listen to music for long periods of time. But if just doing a quick workout you will be good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Water proof beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They work terrific. Great for scuba diving.

    I would recommend this to a friend