Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4488 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,488 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable. Good value and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Right Earbud Died in 5 months

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hesitated to purchase expensive ear buds for a while. My husband has AirPods - I would lose them constantly and forever if I had those. So for me the large bulky form factor of these was a major pro selling point. I don't regret that. It took a week or two to be able to get them on gracefully. Sound quality is good. SIRI responsiveness is great. Controlability - great. THE NEGATIVE: The right earbud completely died this week. It started fritzing out after a month or so...but then it seemed to stabilize- I thought I imagined the issues. Then about a week ago it started to do it again...and now, nothing. I was able to buy a new replacement earbud at another online seller. BUT I SHOULDN"T HAVE TOO. I am really disappointed in this GEEK SQUAD Certified product. Then to find out that it only has a 90 day warranty. That's rubbish.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Strong and reliable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Dropped dozens of times and still works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound and like that I can listen to music with just one ear bud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refub Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricing was great for a refub item. It is also guaranteed in case something happens. Online experience was intuitive and delivery was appropriate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset ever. I’ve been using beats for a while now. Always amazing sound quality and getting this for just above $100 make the purchase worth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super great for any gym activity

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are super great for working up ,treadmill open running or weight lifting nice sound quality won’t fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. You take one ear bud out and it stops the music. The sound quality is amazing. I recommend these earphones. These earphones eliminate outside sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for people on move!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for exercise. The sound no the best . Battery is one of the best i ever try.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best !!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is the best going for the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these to use with his phone for listening to music & making calls. He loves them and says they are exactly what he wanted. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movement listening

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest invention beside iPad and iPhone. Works well sound peaceful. So small easy to lose. This is my second pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted in a wireless headphone great for working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats ear pods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and sound! Small and sleek so they aren't that obvious.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Move. Jump. Or Read!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got the versatility without the sacrifice of quality. You cant go wrong with Beats and their pursuit for perfection. These wont lose its value for years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A gift

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones by far. I think my niece loves these more than AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love especially is nothing heavy and safe for no losses

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    power beats pro

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and the quality are good but I prefer the Navy blue or Tan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome noise cancelation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and awesome product need another pair for yard work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Reconditioned nice price.

    I would recommend this to a friend