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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Why have I waited so long???

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound better than AirPods! Music sounds incredible on them! And the best thing: no hands on my iPhone all the time now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tiny things pack a big punch. Sound is crystal clear and is able to hit the lows and highs with no distortion or muffling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed! I purchased these as an open box product for my husband and they’re amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats by Dre pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and awesome product, I ordered online and it was delivered within a few days!...thanks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished beats pro wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent. Came packaged like brand new. Sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Long usage time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my beats . By far the best headphones I’ve ever owned. Of course they’re expensive but you can’t put a price on quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for workouts or chill around the house. 4 thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for my day to day. I work all day outside and inside. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lack of bass presence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I think the bass is not very present and I preferred more bass

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected better, not engineering issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better. I bought these to replace my Powerbeats 3, which provided several years of trouble free operation. Witin a couple weeks of usage I started having trouble with the Powerbeats Pro. The ear pieces fail to sync intermittantly. Also with the slightest tap or movement from my ear, the earphones shutoff. I understand why they engineered the design to do this in case you purpose remove them from your head or they fall off, but they made teh feature way too over sensitive to the point that they turn at times while running or when I am simply trying to touch the volume control button . The slightest tap and they turn off. ...very frustrating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy NEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this purchase. I knew in advance they were “refurbished”. It takes a long time to charge, the box doesn’t close well. I gave it away to my nephew to play with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned with these being refurbished but they have been fantastic and I have had no issues. Looked brand new when opened.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they feel and still looked brand new and working fine like nothing happened to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks like new. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joe's Beats.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth i've ever own. Best Quality sound and sweat proof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like and are enjoying this item. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, the sound, but not so confort for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Tunes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tunes! Great Tunes! Great Tunes! Great Tunes! Great Tunes! Great Tunes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Enjoying them! Will be purchasing some more for my family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent one of the best Bluto I ever seen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one of the best Bluto I ever seen Thank you

    I would recommend this to a friend