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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4485 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,485 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Exceeded expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was concerned with these being refurbished but they have been fantastic and I have had no issues. Looked brand new when opened.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. Gives me pure and clear sound while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed! I purchased these as an open box product for my husband and they’re amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color, the sound, but not so confort for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Sound... uncomfortable after 2 hours of wearing

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they feel and still looked brand new and working fine like nothing happened to them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished beats pro wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent. Came packaged like brand new. Sound quality is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its 50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life doesn't last long... I need something tonwear while door dashing and listen to music for long periods of time. But if just doing a quick workout you will be good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Powerbeats are awesome, looked ate several models and glad I went with the Powerbeats. Would highly recommend to anyone looking.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are perfect. They don’t fall out your ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected better, not engineering issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better. I bought these to replace my Powerbeats 3, which provided several years of trouble free operation. Witin a couple weeks of usage I started having trouble with the Powerbeats Pro. The ear pieces fail to sync intermittantly. Also with the slightest tap or movement from my ear, the earphones shutoff. I understand why they engineered the design to do this in case you purpose remove them from your head or they fall off, but they made teh feature way too over sensitive to the point that they turn at times while running or when I am simply trying to touch the volume control button . The slightest tap and they turn off. ...very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son and he likes the fit and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones EVER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Must have!! Visit Best Buy to purchase these if you love the high quality sound of music and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10-10 best headphones i have had. I am a welder and these are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure what to expect with a refurbished pair but I have zero complaints. They are very comfortable, work perfectly, and have great sound. I work in an office that can get busy and loud and these provide great sound so I can still focus. Well worth the refurbished price and honestly would be worth the full price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Tunes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tunes! Great Tunes! Great Tunes! Great Tunes! Great Tunes! Great Tunes!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished? Appear brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I went the refurbished route. Almost half the price and they appear brand new! Very easy to us and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like and are enjoying this item. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joe's Beats.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bluetooth i've ever own. Best Quality sound and sweat proof.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent and really blocks out most outside noise interference. Easy to use and set up. Would highly recommend.

    I would recommend this to a friend
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