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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4463 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,463 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, there's no other like it. It has good sound quality and lasts a long time with the charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    At last, my Cinderella moment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried different in ear buds in the past. Some that wrapped around my ears and some that were just in my ears. Most don’t fit well because I have small ears canals. These are by far, excellent earbuds for me. Most others hurt the top of my ears or didn’t fit well in my ears. These are great. The battery life is better than the other ones I have so I can stream longer than before. The voice clarity on calls is great and I haven’t had a dropped call since using these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Good earphones and charging case!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, as well as quality build. I use them while working outside in the yard,as well as the gym. The hook over the ear works great and prevents them from falling off my ear like many of the pods out there. I sweat a lot. And these help me from bending over every few minutes when I'm doing things and the oils and sweat start working against me. Sound quality is good! Overall a nice set of earphones that are wireless with good battery time and charging case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    santiago

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones over a year ago and they still work well, they have good sound, they are comfortable for the gym, and they also have a good battery, I recommend it for Samsung phones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for music lovers with an active lifestyle!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a fan of Beats since their old school over-the-ear models. The sound quality and range especially from the low to mid range is awesome. I was skeptical when they offered the first generation mini model that fit in the ear with the loop behind it. But once I tried it, there was no going back to the old style. And now they've upped their game again with the totally wireless version. The fit, sound, comfort and sweat-resistant feature is perfect for my active lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You wont be disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for moving around. I like that it is secure in my ear, the sound is great and i can control volume from my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great over the ear, Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. The sound is great! Has a long-life battery. Pairs quickly with cellphone or tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. Battery lasts a long time. I had air pods but they started to go out and I had a hard time keeping them in my ears when at the gym and sweating. These stay in place very well at the gym and while running. The charging case is a little large, but manageable. I'm not sure I'd pay full price for these, but the Geek Squad Certified refurbished at the discount price is well worth it. sound quality is awesome and they auto pair to apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sounds and most importantly does not fall out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice set of Bluetooth headphones good sound quality for the noisy Gym I do have more expensive headphones but I don’t want to wear them in the gym. It stays in my ears which is most important and it’s loud as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    These earbud last FOREVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I was going to like these as much or more as the Sony earbuds I already owned but these blew the Sony buds out of the water. Comfortable to wear, clear sound and they last so long on a single charge. Reviews I have read say 9+ hours, while I haven't gone a full 9 hours with them yet I have worn them 5-6 hours on several occasions and they never died on me. My only gripe is a few times the sound does get muffled or pauses when my phone is in my pocket. Once I pull it out it clears up and then all is good, even when I put it back in my pocket. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In buying an open box online, the price was 40% off. My package arrived a day earlier than scheduled. After having other two ear headsets I ordered these as they also double as partial ear protection. I was supprised when received texts and Messenger were read to me without touching my iphone 7. People I call say the sound quality is better than my previous $100 headsets. The music on FB posts plays in both ears. I chose this style with loops to insure that the Beats stay on since I do kitchen and other physical work. The beats pro need to be in their case to read the charge level, the case also charges. I pair to my tablet and phone simultaneously. Three sets of ear cushions are included.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several items refurbished from Best Buy and they are always great quality. I love these wireless headphones, the sounds is great and they don’t fall out of my ears while working out. I only charge them every few days so the battery life is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Powerbeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, phone calls are good and last a long time had for 2 years plus

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wireless Beat headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, they don’t fall, sound is amazing, and when I need to zone out by blocking all other sounds these are my go to headphones. They’re light and don’t fall easy and I’ve had them for almost a year. I toltally recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great battery life. They sound amazing. Super comfortable. I love how they seamlessly communicate with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphone and I gotta say it’s good! Both ear pieces were clean and comfortable. The package came with the box, charger, extra ear buds to fit your ears and the case. The quality of the sound were good when I listen to music. The battery last for a couple of hours and it’s easy to connect to your phone. Overall good headphones

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    No wires is priceless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I paid $119 for these, sold refurbished. I was slightly skeptical to be honest. I couldn’t tell they were not brand new. Sometimes both buds don’t connect and I have to reconnect them, is the only reason why I’m not giving them a 5 star rating. Sound quality is amazing, basketball, jumping rope, whatever.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Returned them and paid the difference for New ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold my Galaxy Buds for these because I wAnted the security of being wrapped around the ear. Had Powerbeats in the past so I knew these would be a better option than even the new air pod pro's FOR ME (key words). Spec wise, yes the Air Pod Pro are better, but again I needed that extra secure hold. Why did i take them back? Something just seemed off about them. New, it comes with 4 ear tips sizes, the fits all size ready on the earbuds, then an additional small, medium, large. Not the case with the refirb ones since the first pair were used by the original owner I assume. I used the medium size and something just seemed off. The sound was ok, but wasn't what I was expecting and my brain just wouldn't accept that this is powerbeats newest design sounded. My seal just wasn't great, add in a few connection issues, with bluetooth interruptions and I was convinced it was because they were used and not brand new. More than likely not the case, but that was just how I felt. The next week I noticed that the price had dropped to $199.99, which was a difference of less than $20 (i paid for rush shipping) so I returned them and purchased brand new ones. They wouldn't include the rush shipping in the return credit, but I understood that. On my new pair I've not had any connection issues and the ear buds that are already on the ear buds to start when You get them new ended up being the pair I needed for my ears. The sound was suddenly amazing because of the amazing seal and fit I got for my ears. Totally worth making the switch to getting them new, but your ears will be fine with what's included. Good news is you get a very long time period to decided if you like them or to find out if they have any issues and you can return them no questions asked. Do yourself a favor, look for a sale and buy them new and save yourself the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, they don’t fall off while walking, running or doing any type or strenuous type of activity. They hold a charge for a long time. I bought a pair for my dad also, just for him to listen to his old school chillin in the yard.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried them after not getting earbuds to stay in my ears during serious workouts… they stay put, sound great and the automatic ear detector works perfect… Totally worth the price

    I would recommend this to a friend