Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Angle. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Alt View 11. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Alt View 12. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Alt View 13. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Alt View 14. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Alt View 15. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Alt View 16. Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss.
  • Earphones that power your workouts - at the Best Buy Lab video 0 minutes 54 seconds
  • Powerbeats Pro - Product Overview video 0 minutes 30 seconds
  • Powerbeats Pro video 0 minutes 33 seconds
  • 1080.mp4 video 0 minutes 30 seconds
  • 720.mp4 video 2 minutes 04 seconds

Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Moss

Model:
GSRF MV712LL/A
SKU:
6389352
Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 4496 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 4,496 reviews
  • Pros mentioned:
    Sound quality

    Wireless

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats has done it again. Great sound from this product.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

    I would recommend this to a friend

  • Most def buy these! Batteries last forever!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love these! These have the best sound out of all of my earpieces and work best for my workouts!

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    They’re okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly above average. They headphones sound clear but they don’t give you enough power. When you start to sweat hard it gets in your ears and becomes irritating.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    The best workout headphone set in the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best audio headphones for rough workouts; they can handle pretty much every movement and don’t come off. Also, I charge them every 4 days; I use them daily and holds great charge.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Gift

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my boyfriend. He loves them as he used them to run.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Beats by Dr. Dre Refurbished Powerbeats Pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerbeats Pro came in new condition..They work great..love the sound!

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend

  • Beats!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Enjoying them! Will be purchasing some more for my family!

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend

  • Buy NEW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this purchase. I knew in advance they were “refurbished”. It takes a long time to charge, the box doesn’t close well. I gave it away to my nephew to play with them.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy

    No, I would not recommend this to a friend

  • defective and defective again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defective headphones. i did buy them new, went in for repair and got back "refurbished". headphones came back worst then what they went in for. beats by dre are serviced by apple so to me apple went down in my book.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy

    I would recommend this to a friend

  • Perfect for running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats Earphones is Perfect for running! Everything is Ok!

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Awesome color, sound and value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best headphones. Love how you can be active with them on. The bass is solid. The battery life is satisfactory. Well worth the price of $125 for my refurbished set. Love the color.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , good quality good condition works good

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Beats pro

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good quality even though it was refurbished.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones sound great however the charge only last 5 hours

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great for Fitness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up, and great for working out.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Great headphones! Like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, wouldn’t even noticed they were refurbished ones.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Better than AirPods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The Sound quality is through the roof & they’re loud.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these. Great sound and easy to use. Great product.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Navy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Beats

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality and clear volume of these beats

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Awesome product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would definitely recommend this product.

    This review is from Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Lava Red

    I would recommend this to a friend
Page 129, Showing 2,561-2,580 of 4,496 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.