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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4485 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 4,485 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice having wireless headphones with great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    goood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds really good!!!! i wiml buy again !!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, haven't had any problems. I'm looking to buy another pair because i lost my old ones

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones. Sound is good, not great. Once adjusted have a great fit. I'm satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is very clear and it stays on even when doing workouts. I used it for running and cycling. Buttons are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these earphones for working out and daily conversations. They are easy to set up and use, great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome! I really liked them really cool

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the long battery life that’s a major plus. You can also wear them together or separate and talk from either side as well. I haven’t had an issue with them and the sound quality is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great sound great look great !!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the gym to cancel outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy staff was very helpful in helping me find some good earphones, also very knowledgeable on entire electronics am very satisfied with the purchase

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It’s a gamble

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn’t connect to my phone and the chat hint ports for one of the headphones was corroded and didn’t charge the ear peice very good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphs. Doesnt block outside noise but understandable w/ these types of headphs. Overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probeats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, knowledgeable. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats are the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome to be hands free while out shopping during the holiday season and of course, for working out. Early Christmas gift from the husband

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re clear and they sound good but the volume doesn’t go up enough.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr. Ramos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not that great. The galaxy air buds give you better base and sound quality. They are pricey and poor quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About to return this item as one of the ear pieces is not working

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont play loud and do not stay charged long at all.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really just did not like the sound quality. I expected more. More ease of use, more clarity. Less noise my conversation partners could hear in the background. I just returned them and bought bose which was only better sound wise but not the call noise. This would have been my first pair of beats and I tried the sports pair also. So not sure if the quality just went down when apple took over.

    No, I would not recommend this to a friend
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