Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4464 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,464 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Apple Beats Powerbeats Pro = quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and durability of this headphones are amazing. Not just deliver good connection, but also minimize the changes of falling during my workout.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A winner in every way

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these earphones. The sound quality is stellar. The are the most comfortable and best fitting of anything I’ve used before. I don’t like the way Apple Airpods fit or feel and I don’t dig my Soundcore Liberty Pro earbuds fit or feel either. But these Beats are just right and their Apple provenance means the work automatically with my iphone. ipad, apple TV and Macbook Pro. You’d never know they were refurbished except for the 50% off the list price you save.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones I’ve ever owned.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best wireless headphones. This replaces a pair that I lost. The ear loops do it for me, as well as the full controls on each earbud. If you use an iphone, Siri works without any other activation, other than “hey Siri”. I was concerned about the refurbished. These came without the standard ear tips, but three tips of other sizes. Interestingly, I got a better fit with the smaller ear tip, which I had never tried, as I always used the default tip. Sound is so much better now. A happy accident. Buying my second set of refurb because the value is so good. Don’t know how long these will be around as everyone is moving to the awful and uncomfortable “buds”. I can wear these all day long without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound and battery life. The connection at times can get fuzzy at times. A bit expensive for anything to go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Feel great.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit. Great sound! Battery life seems to be hit and miss.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Right side not working now

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and last long....but right side has started to malfunction amd not work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats Wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife to try because she’s had horrible luck with AirPods. We’ve tried a couple generations of standard and the newest AirPod pros. Nothing stays in her ears. She is BEYOND happy with these Beats. Constantly tells me how grateful she is for them. They stay in, they sound great, and it’s one less thing she has to worry about. 5 stars all day

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Powerbeats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years later, put in a lot of wear, and they work amazing! I love these for running they never slip or fall out!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and provide a secure fit. The sound is amazing. The battery life is great. I have no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    Out of all my Bluetooth devices these are the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent deal of the day price. Have a pair of air pods so I wanted to try beats to compare. I like the beats. They feel more secure on my ears. Like the volume adjustment and the small switch to change operations. Battery life is also better than air pods. Easy pairing with my other Apple devices. No problem using Siri. One small complaint is about storage case. It’s huge. I’ll be looking to purchase more if I can get them at the reduced price. Color is not an issue. Refurbished condition is good. Missing instructions. Would recommend at reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! They stay in my ears really well and connect easily. The sound is amazing and they stay charged for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound quality in a small, comfortable package. Would highly recommend to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great In ear headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out and getting that noise cancelling effect to block out unwanted outside noise. Having a volume rocker on both sides is a nice little feature. I do like that you can use one of them if you want and have the other charging in the case so you can have that one in one out type of listening experience. Another great feature is when they are taken out from ear and put down they turn off to conserve battery life, but you have to be aware because sometimes if you are watching a video and they turn off the phone volume will take over and if you are in a quiet place it bring unexpected attention.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Clear and Secure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very clear and very secure to my hears while I'm doing outside works.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot it didnt come with a charger but so far I love it once I got the right fit for the ear padding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great buy. Got them on a refurbished deal. Definitely good bass and sound quality. Works real well with any Iphone. I would recommend this for any Iphone users. I use Android and the phone pairs nicely but has some drop off connection once in a while. Overall satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    One of the best wireless options out.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a great job with the Powerbeats. The sound quality is very good. The fit for my ears fit very snug and wouldn’t come out as I run or work out. The earphones has 3 size ear tips for the perfect fit. The pairing option is so easy. The moment you open the Powerbeats Pro case an pairing screen shows up on your Apple device with a one button pairing and boom they are all setup. Then on other Apple devices you won’t have to pair it to them, the headphones are automatically paired to your other Apple devices by default. Just select it in the Bluetooth settings and your good to go. The Powerbeats Pro’s also pair with your smart tv as a speaker output option. The controls on the Powerbeat Pro’s are done very well for volume up and down, next song/pause options. Lastly, the case is a bit big for a normal pocket and has a lightning charging port on it. Overall, these are my go to Wireless Earphone set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and good battery life Does need an old style Apple lightning cable

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and great fit. I don't have to deal with them falling out of my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Great sound and overall quality!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a new pair of wireless headphones with above average battery life and great sound. I also wanted them to be affordable. I was alerted to the sale on these by my niece and since I find BB refurbished products to be top notch, I ordered them. Not disappointed in general. The fit is good. The sound quality is excellent and the controls are really intuitive. The battery is way better than I expected. They also work well outside around noise which I love since I try to do daily walking and tend to take calls at that time too. The noise cancellation is really good. I love that I can also just use one of the earphones and get the same quality of sound. Some of the cons: The pairing was not as easy though. I found I had to repeat the pairing process various times and this may be due to the fact that I have Android and Windows products. Also, sometimes they unpair unexpectedly. That's more annoying since I usually get them paired back pretty quickly. Overall, these are great earphones for music, for pairing with your laptop or computer, and for talking with noise cancellation. The sound quality and amount of use per charging is above average too. The price was also great.

    I would recommend this to a friend