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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4485 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,485 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Bluetooth. Makes my work easier don’t need to hold my phone while talking

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is awesome. Very comfortable, my daughter absolutely loves them. This is the fourth ones we have purchased and all of them still work great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy refurbished. I was excited with the price. I know they ain’t new but I expected for them to be guaranteed to be up to new standards and they weren’t. It was like someone just returned them and they resold them as refurbished. They were missing the medium tip, didn’t have the instructions, and went to Best Buy to see if they could just give me the medium tips but they said had to return them and reorder them. At the end I felt like they failed on product quality and guarantee. Returning them!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like brand new... sound quality is fantastic and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love beat earpiece a lot, have bought four of different type so far. I bought the bud for two of my friend and one for my baby brother and this for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats in ear headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came exactly as advertised. Enjoyed the experience and the Best Buy sales representative very supportive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was nice and the Beats looked vrand new out of thr box to be refurbished. I dont have any issues and very Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beats are the best!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats are super lightweight with long battery life so I can listen all day long at work! The case will charge the headphones almost twice without being plugged in!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for your iProduct

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the quick pairing and disconnect with my iPhone. Great sound and perfect, snug fit. Can’t run without them. 5/5 on value as I purchased refurbished. Otherwise 4/5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good earbuds! There great for work. I’ve bought more then 3 pairs for my family and each one loves them. I recommend buying these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sound great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro are good but the only draw back is the hurt your ear after you where them for awhile. The charge is good on both units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves these headphones. The audio quality is great and they’re very nice if you’re not the biggest fan of having an earbud hanging out of your ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats EarPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earpods, hddccgg John hdbbg high, mgbvgv jggg jjggg jhytdv nfgvfj vkffed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Spend full price for a reliable pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sometimes don't work or connect to my phone. I suppose that is a small price to pay for refurbished.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TAdams Earplug Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with the refurbished earplug item. The earplugs are will worth the reduced price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits well on ears , nice quality , sound quality need a little more bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the first one at the gym. Then I bought a 2nd one. Relevant & great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaced a set that I have for the last few years. They work GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to hear music phone phone I like it it is super good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fitting war bids I’ve had - I have small ears and these fit perfectly. They don’t hurt my ears either after wearing for several hours working .

    I would recommend this to a friend
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