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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 4,481 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    they don't always both charge up when in the charg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on taking these back , the charging system doesn't always charge both up, this has happened to me at least 3 different times other then that they fit great and have great sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Comfortable and stay put even when sprinting.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sports earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product- works flawlessly. Fit was very snug and you never worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way these feel so comfortable in the ear the sound is amazing a definite must

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Beat’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them great sound comfortable and for me it stays in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi wife love them and she has not have any problems with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter's Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughter for Christmas and she loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my apple products, although I wish they would ask before changing devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST purchase I’ve made in a LONG time. They are comfortable and the sound is GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third pair I have purchased and they are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my beats! Has awesome sound and battery last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. Would buy again. The case charges the headphones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    beat refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refurbished did not work for me. i would not recommend, just buy new

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me they are not comfortable around the ear because I wear glasses so after awhile they bother so I can't keep them on too long and the sound could be better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headphone. Everything i would look for in a headphone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Did not work out of the box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. Could not connect to my phone. Do not buy refurbished.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earbuds for all occasions I would recommend these for anyone for sporting and everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another gift for my husband… he loves them and uses them to workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are great at the refurbished price. I bought them full price and did not think they were worth $250. Definitely a win as a refurbed pair. Great for calls and working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Powerbeats pro review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These power beats pro look and feel very sleek, the sound is very good, a couple of backdrop is the charging case is huge and heavy, not pocket friendly for runners and, I was not able to get a noise isolation. As a headset is great.Pairing with your iPhone is smooth.

    I would recommend this to a friend