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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,481 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great for me. I will definitely buy another pair in a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelleft product as refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its almost looks like new i dont know what was wrong and they have to sell it as refurbished but the ear pads were new too i love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife when she works out and she enjoys them. They aren't as easy to hook up as I thought they would be originally but once you get them connected it is simple. The sound is amazing and they don't move when you're getting your sweat on.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy refurbished. You have no options for repair or warranty. Product serial number cannot be registered through Apple either. I’ve bought two pairs: black and ivory. Both pairs did not live up to our expectations . My wife’s ivory pair had issues from day one. She experienced playback problems with audio going in and out even though music continued to stream. That pair was returned and replaced only to have the replacement pair fail after 30 days. Issue 1: only one earphone would play music. Issue 2: Audio would skip during music playback. Issue 3: No audio from either headphone. Issue 4: Diminished volume. Issue 5: Bluetooth distance is short. Anything over 4 feet from your device and you experience playback issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not looking to buy full price, Best Buy refurbished is the way to go! Work great! Look brand new!! I will definitely be buying some more refurbished items at this quality!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Disapointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds had very little bass and required me to turn the volume up high on my phone to be heard. The case was nice and they fit my ers well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Changed the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for sports and athletic workouts like sprinting and jumping

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound and pretty comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably should try before you buy for comfort and sound. I like them, but may not work for all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take them back. One of the headphones wasn’t charging. Then when I left it alone for one day they died quickly and I wasn’t even using them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my Son, he is a little hard of hearing & they are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. very satisfied. Sound is great and connectivity is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great sound. Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to wear while working and exercise. Really comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Way over priced.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not bad on these. But dropping connections and charging is terrible. The left ear piece never stays connected. The right one says its fully charged but doesnt last as long. There is a long list of better ear phones at this price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work really well. Easy to carry around in the provided case. The refurb pair I bought looked brand new, with zero cosmetic defects. Great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset for classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! It’s the best one I have especially when I’m in class I’m able to mute and unmute a click of a button! It’s so easy and convenient to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great sound quality I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the product looked just like new couldn't even tell they were refurbished. Came with the box and all the accessories couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and comfortable earphones. Sound is really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the last pair because one stopped working. These seem to be working great so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Syncing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok there are syncing issues for a little then works ok

    I would recommend this to a friend