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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,481 reviews
  • Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my go to workout earbuds. The sound isolation is unmatched. The certified refurbished price is a no brainer. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aswome I love it please get it I would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, Ease to use. Excellent product, Ease to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Beats Wireless headphones. They are exactly what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is perfect. The freedom of no wires is great for any activity you are doing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of these Powerbeats are so cool, but the charging device that they rest in (magnets) 9 times out of 10 does not link up just right. When that happens the headphone doesn’t charge. The only way to be sure they’re charging is to check on my iPhone Home Screen. Everyday when I go for a run one of the head phone battery is dead or dying. I missed my window to return them by three days. Very disappointed.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Would not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing earphones. The volume is lacking, and sound is like well below the quality I expect from this brand. If you plan on wearing these earphones while mowing the yard, the mower will be louder than the earphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats continues to improve their sound! Love the connectivity to my iPhone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerbeats pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them 30 times up to an hour each time for workouts and they haven't lost connection yet due to sweat like wireless powerbeats3 have done to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for working out purposes, clear call option

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave them a 4 is the gel ear piece covers were not there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nifty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient for work, exercise and household chores.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear and have a good sound as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves the unit plus the color suits him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy wearing these around the yard to do chores. The different ear pieces are nice since some don’t cancel out the mower.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats pro ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of sound long lasting playing time quick charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i love my beats. However they unpair alot but hopefully they'll work out the kinks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality earbuds. Nice for working out in while running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have iPhone 11, these pair and work tremendously. Audio is great, I have used different makes of wireless earphones this is the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerbeats the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats excllent and clear sound deep bass , easy to use

    I would recommend this to a friend