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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4482 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,482 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable small and have a great sound and bass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that when I’m under a semi truck. They don’t fall off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beatspro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, but had to create an account in order to setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished for only $109! They’re simple to use, and everything else you would expect. For $109 they’re outstanding!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, they're light weight and have a great quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best headphones I’ve purchased my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished and they were in great condition. The sound is amazing and pairs just as easily as airpods to the iphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Parts Missing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished wireless earphones work great. I did not realized there could be parts missing. Like the owners manual and extra ear bud of different sizes. I must have missed that in the explanation of refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is the way to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer refurbished items because that tells me it not only came off a production line and checked but had issues, sent back, fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are easy to use. Just remember you can’t pair them on your ears. They must be in their case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones got my wife a pair and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Fast delivery!! Well made!! Will purchase from Best Buy for office products!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless Beats headphones. This is my second pair, as I enjoyed the quality of my first pair so much. They connect easily to the Bluetooth on my iPhone, the charging case is nice, as you don’t have to plug the headphones in every time the batteries get low and the sound quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were refurbs from BB came with new ear tips and the actual earphones looked like new Love the ivory color Would buy again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EAR BUDS~~~~

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT;S ALRIGHT BUT IT DOESNT HOLD THE BATTERY TO LONG

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase - appeared to be new - only missing instructions- worked straight of the box-love the design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for working out and I like how they don’t easy get knocked out. But doesn’t necessarily fit well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished, but they’re like new. They work as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a perfect even though there were issues. Best Buy took care of everything. Would recommend trying.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Best for Exercising

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's refurbished but it doesn't feel like one. The sound quality is not as good as the AirPods pro 2 but for exercising this definitely is much better as it doesn't fall off my ears.

    I would recommend this to a friend