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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4482 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,482 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them just like new. Still work till this day. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good headphone at a great price.like that these come with a hard shell case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beat Goes On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished buy missing the instruction manual, however, I was able to figure out how to connect to mt android phone. I just have to figure out how to remove Sara’s name and replace with my own as the new owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powebeat Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These refurbished Powerbeats Pro worked better than expected. We used them in the gym. Great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for my son for Christmas, he seems to love them so Im satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I saved so much by buying these refurbished. They work like new and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gooooooooo and buy it… I recommend it to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them as a gift. He is in love again. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feel and look, very easy to connect to your iPhone with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the small and medium rubber bud but find it difficult to keep buds tight in the ear canal. Because of this I find the bass is week unless I push in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. I will shop at Best Buy. Easy to buy online and receive it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been waiting for these to go down and once the price was right I got them and I can honestly say I love them. It’s also my favorite color but you can’t tell these were refurbished it seems brand new. I love them,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried and wanted to like these, but I stuck with my AirPods, these couldn’t compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product will recommend to others. Will share this with others.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Never buy refurbished wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On one ear is working after one month. The volume is low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. And fast shipping on the end of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my experience and would think others would also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Meh...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for a real good price because they were geek squad "refurbished". If they were full price i woulda been very dissapointed. The quality is awesome but the volume does not go loud enough in my opinion. Also if you buy something "refurbished" know they do not guarntee their work. I was told no warranty or ability to purchase protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite earbuds. Apple integration is nice. My go to headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfectly for what I need them for. I am a runner and I workout vigorously so not only do they hold during intense portions of the workout but they do not slip out from sweat. I love how Beats added the control buttons on the headphones themselves. Love this purchase!

    I would recommend this to a friend
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