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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4482 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,482 reviews
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beat by Dre headphones are excellent bluetooth headphone. Fast charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was banged up the beats were still in someone else’s name but they were functioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I use these for gym and other activities and these never fall off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones at a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as advertised. No issues with them being refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the freedom and security to work out with these headphones. Easy to connect to devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my dad and he loves it … so it’s great for a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They were like new in the box!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    They work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, but they keep disconnecting from my phone. At least 10 times every single day. It just disconnects on its own. The only way to re connect it to restart my phone. I thought it was because of this phone, so I started using my other phone - it still disconnects by itself. At random times, I might be on it, maybe I'm not on it. I could be listening to music or just talking on the phone. It just randomly disconnects. Next time I'll buy a brand new pair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the quality and very comfortable. Except it doesn't allow for the hearing feature on my iPhone 12 Pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for working out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable headphones but good for working out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BLK Powerbeats EARPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENJOY WEARING MY WIRELESS POWERBEATS,DO NOT LIKE THE PRICE, BUT LOVE THE PRODUCT, I HAVE 2 PAIRS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to get used to but I have definitely grown to love these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love.............................. Em!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earphones are ok but they did have the sound that I expected from Beats. It was missing bass and I was not impressed. I actually returned them because they were not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really luv these beats got them for a great price and they really work well even though they're refurbished the sound is really great I always purchase beat but this is my first refurbished pair and they are awesome for the price. truly love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, I use them all the time. I love how you can use just one ear bud at the time

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great sound when they work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ears lost connection after only about a month of use. I haven’t been able to re-pair it. Not sure if that’s why they were refurbed in the first place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these for a while so when they went on sale I bought them and I love them...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Must have both or they dont work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it lasted, but they dont work individually so if you lose one the second one is useless. Good alternative to airpods pro

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Comfortable but not durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wore these 4 times, then dropped one on accident from about 3 feet high and it broke. Not very durable. I did think they were comfortable though.

    No, I would not recommend this to a friend
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