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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4464 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,464 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit and sound. The charge life of the earphones last about a day, but the charging case is portable and can easily recharge them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    good earphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, comfy earphones, only complaint is they randomly disconnect on their own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro-beats wireless head

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working excellent. Only 4 stars due to discoloration of charging case

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Very clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when listening to music and on calls. Battery last me the entire work day without having to charge. Only minus for me was that it sometimes disconnects when walking a few feet away from my phone. I have to disconnect the bluetooth device and reconnect. I normally just use it while working at my desk so not a big deal overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beats power beats pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. Bass is good. At first I tried to pair them to my phone, them I called Best buy and they told me that I had to download the Beats app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came looking like brand new. Came in original packaging with even the stickers in the box still. Only reason they don’t get 5 stars is they take some adjusting to fit comfortably but they sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sounds decent, but the fit is great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds decent, but the fit is great, especially for running. That's why I chose these over smaller, more popular earbuds. Those keep falling out of my ears, but this pair stays in. All in all, I found the tradeoff to be worth it because I don't want to worry about earbuds falling out when I run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sounds from my Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Change last a long time. Recommend regular cleaning, especially at the charging contact points and ensure they are seated correctly. I also swapped the charging cable with a higher quality cable. The only issue I have found is the lost of Bluetooth which I recommend opening case, then reading charge level with your phone, then inserting into your ear. I recommend this buy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Looks like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects and plays as it should though sometimes I find them cutting out. They came to me a little dirty. I don’t know what the heck was on them but cleaned them throughly as it could have been from someone’s body. Gross. Came with new cord and new ear pieces thank god. Other than that spend the extra 50$ get the new ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    First pair of wireless earphones purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones refurbished and would have never known that they weren't brand new...everything from the condition to the packaging made these seem like I was the first person to have purchased them so if you are considering purchasing refurbished, I would recommend. About the earphones, they have high quality sound and the controls (volume, pause/start) have the perfect sensitivity to touch. I wear them running as well as when I am just walking around my house or doing chores and do not feel any discomfort. I do have very small ears so I wear them differently than perhaps you are supposed to but they work for me!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Beats for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these!! I will not go back to Apple AirPods. Had 4 pair and these beats are clear, hard to loose and cancels out noise when both are in.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    I Love Beats Powerbeats Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them , so easy to use and comfortable. I love that you can charge them in the base and they turn on and ready to listen to when you take them out of the base and place them on ear . You can use one at a time which is awesome. It is easy to control volume with a touch on side or easy access to volume button. It is easy to ask Siri for questions too. I like them more than Apple wireless buds for a lot of reasons . Most of all I like not having to worry about ear buds falling off . I have long curly air so they stay in place really well . Great sound and very comfortable .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very Good Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality of sound. Long lasting battery. Stays on while being active. Happy purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Easy listening

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tone Easy to use Long battery life They don't fall out of my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the ears great and sound amazing! Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds i ever purchased especially if your looking for something that wont fall out of your ear. I purchased air pod pro’s and they would not stay in my ear for nothing, Apple got great products, but that one just didn’t work for me. So i returned them back to Best Buy which they didn’t charge me a restocking fee and purchased these Beats Pro’s which I love. They will never fall off your ear if your playing sports or working, etc.... the sound quality real good. Best Buy did a great handling the purchase and return, and i will always go them for any electronics purchases, there competively priced and you can get assistance through them locally and on the phone.. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even 10 years after my first pair they’re still the best. Here I am again 12 pairs of all the other and im Back purchasing the ones I know. The sound is crispy and clear I can hear others talking when the sound is level. But if the music is turned up good bye outside world. I will purchase another pair when these go out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfetc Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect earphones ! I can ear everything and I love completely the sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There allot better then I thought they would be been having them two month and use them for hands free the sound is better then the other headset I hade and battery last along time and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the sound quality and battery life of these. Would definitely recommend for those who want amazing sound especially when being active.

    I would recommend this to a friend