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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4482 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,482 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats ear buds are a pleasant change from headphones what a difference in sound and convenience to take anywhere. Why did I wait so long to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, wireless, very easy to use. Highly recommend to anyone looking for earbuds. I like the design prevents them from falling out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Drop the beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price doe the color of my choice. The sound is amazing to the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched from Apple AirPods to these and absolutely no regrets. I love love love them. These are great especially when working out. Never fall out of my ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you read the specifications

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones refurbished thinking that they would still have the warranty to my surprise geek squad obviously didn’t think there are refurbishing them was good enough to keep the warranty and changed it from one year to 90 days Returning them without opening them $30 is not enough to give up the warranty they also said there was an $80 savings and I looked and the brand new ones were only $30 more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refurbished beats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless earbuds iv ever owned and the price can’t be beat. Thank you Best Buy for your great services.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Doesnt stay charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay charged and to connect them its a pain everytime.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These headphones are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were for my friend. He liked mine so much I ordered him a pair. They are easy to use and very comfortable. He uses them every day for phone calls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They are ok but not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge box is too big; they continue to disconnect from my phone; the range is not very long.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent if you want the ear loop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Air pods can still fall out, but with these you never have to worry about it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome! No more cord to get pull off your ears while exercising. Near noise canceling Earphones. I highly recommend these Wireless Earphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value super clear sound easy to set up. Wish they would give you a power block with it though especially if you're spending that much money.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work good we hate and now we can’t return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant glitches. Sound was just ok. Disconnected every time my workout timer went off. Left earbud stopped working just after the return date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Does not charge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not work! The left earbud does not charge and came damaged. DO NOT BUY THIS PRODUCT! If you have to buy, don't Buy from this website. I am very disappointed that the left earbud does not charge. -I do like the fit when they are in your ear. Good for working out and moving around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for music

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great but a bit bulky. Bought them to replace other beats.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not too loud for me, my old earbuds is better than the beats that’s why I just gave it to my wife.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound over function

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Not as easy to operate as other earbuds on the market

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great earphones but broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earphones about a month ago however now they will not stay charged and die after about 30 minutes of use

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good with a little problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but it does sometimes mess up but if you reconnect it works perfectly fine

    I would recommend this to a friend
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