Customer Ratings & Reviews

Bought the first pair as a birthday present and the wife liked hers so much I ordered a pair for myself. Two refurbished for the price of one new!

I bought these refurbished headphones from Best Buy in July and four months later one of the headphones stopped working. I took them to the Geek Squad at Best Buy and was told there was nothing they could do because I did not have Apple Care and it was past the one month warranty they have for their refurbished products. It's ridiculous that even though they're supposedly "Geek Squad Certified Refurbished" they don't stand by their certification beyond the very short one month warranty. I love the headphones but would recommend purchasing brand new or another company that stands by their products. Complete waste of money.

They are nice but my left earphone went out. So I am returning them.

I love these beats. These are all I use. I will purchase again if I have to. I bought one for my mom as well. These are the best.

These are some of the best if not the best earbuds I’ve had. Second pair due to dog destroying last pair.

I've had these for close to a year. And thank you best buy for excellent refurbished products. These are EXCELLENT!

Totally awesome product! Love these! They do as they state, sounds great and got them for a great price (refurbished)!

Sometimes the earphones don’t work equally or connect to the Bluetooth device I’m using.

I received the package with the usb cord broken. The silver part was not able to connect to anything.

Purchased a refurbished pair of Powerbeats Pro. Seems they have poor quality control. Left side isn't working at all. Been charging for 3 days and still at 0%. Cleaned the connection and ensured it was secured on the charger. Only right side is charged to 90%. FYI- similar problem I had with my original pair after 3 years - left side won't charge more than 15 min worth of battery life.

These are the best earbuds I have used so far. I really like the battery life. Easy to pair with an iPhone. The only con the case is a little bulky.

Bought these because I read great reviews. Satisfactory at best. Thank God I bought these refurbished.

I was really looking forward to getting these. This is the sole reason I hate buying “refurbished”. You roll the dice and hope for the best. You always think there’s got to be a reason they returned them, but always hope they were repaired or tested for proper operating before sending them off to a new customer. In this case, Geek Squad proved to be untrustworthy. Immediately right out of the box one of the ear buds was completely dead. Charged them up but the charging light never goes off, and the 1 ear bud never took a charge. The case & other ear bud are at 100%. Luckily I can return them, which I did, and just bit the bullet and bought a new set. I don’t know. Guess you have to ask what is more worth it to you. Saving $100 and chancing this, or buying new on the spot. ¯\_(ツ)_/¯

These are the best earphones I’ve ever heard. The treble and base are both superb. I’m just sorry I didn’t buy some earlier.

i dont like that you need to have the case with you if they disconnect

Great sound for working out! Really like the color too.

Was skeptical about Beats by Dre brand ear accessories and decided to purchase refurbished ones instead at a lower cost. They get the job done if you want something that'll work on a jog. Sound quality is your typical Beats by Dre quality.

I was afraid to buy these,but I’m glad I did..love the quality of them and the price I pay I couldn’t said no,I love them!!!

The best wireless buds period. Great for working out and holding clear conversations. Works easily with Apple devices.

After trying a variety of headphones for working out. These have been my favorite. I bought two pairs.