Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4464 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,464 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very good wireless selection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can listen to only if I want. I like how when placed in the charging case, they seem to be magnetized or something so they dont rattle around. I like the look. I'm more of an over the ear guy, the buds always seem to feel uncomfortable. My only complaint would be they don't seem to be that loud and the only reason I did not award 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    My second love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. My 1St pair i use continously for years. I guess i wore them out. I didn't get the insurance sonit was cheaper to just buy some more. I love these because it has the xlamp to hold on to my ear while i am working out or whatever else im doing. I use them as my Bluetooth to make pbone calls. I love em.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and seamless connectivity with my iPhone. The clips helps keep them in place.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nonw

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound. Seems to hold a charge for long use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These things sound great and are super rugged...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound amazing. Despite some saying the call quality is not so good, I don't seem to have any trouble. Battery life is very long and they charge very quick. Updating firmware can be a little bit of a pain. As for the ruggedness, I accidentily left one of the buds in my pocket and it went on a ride through a full wash cycle. Thought for sure it wouldn't have made it, but I placed it back in the case, it charged and still works flawlessly. All in all, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Beats in ear buds by far. Fits great, excellent base response and clarity! Holds a charge for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound. Functional design.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of your airbuds constantly slipping or falling out of your ear during your excersise then these Beats by Dre might be your solution. The design is comfortable to not notice and the sound is impressive. I highly suggest!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and ability to stay on while working out is worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    No charging cable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received the refurbished power beat pros. First let me say that I realize they are refurbished. I had no expectations of a brand new product. They arrived in a plain white box that’s been taped up. The ear phones are in the charging case and that is literally all that’s in the box. No charging cable and no silicone ear pieces. According to the specifications, these both should have been included. These are completely dead so I can’t even see if they work until I get this type of cable. After 15 minutes with support, I’m told my options are to return to the store for a refund or I can ship it back to them for a refund. According to the website, they are not in stock at my local store. Wont be getting anything refurbished from Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro Geek Squad Refurbished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought them being refurbished i would have issues with the headphones connecting to my iCloud account through my iPhone but i had no issues and they work great, no problems with sound or any visual damage so it worked out .i would be happy to purchase geek squad refurbished again

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Sound good and stay put

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A own a variety of true wireless headphone and seems to use each for a different purpose. Seems I can’t find one that fits all. These sound good and definitely stay put while running and exercising. Can wear with a winter hat, which I found hard with the Bose. I would advise that you try each size ear piece for a while till you get the right fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Better quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Longer battery time and good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Refurbished Worth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of refurbished ones took a chance and it’s paid off. Great sound, stable in ears even with sweat does not fall out or need to be constantly adjusted. Only issue no manual but they’re refurbished so no biggie just found it online

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crisp highs and solid lows.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with the truly wireless earbuds. The sound is very clear, and the controls are very simple. They fit in my ears very nicely with three sets of in-ear tips to fit your needs, and the piece that wraps around the outside of your ear is adjustable to make the fit very solid, even if you are bouncing your head violently to the music or doing a heavy workout. The only downside I can talk about is the bulkiness of the case, Other than that one thing, I would highly recommend these earbuds to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Nice, but left bud faulty.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for almost exactly 3 months. I run nearly every day and have used these Powerbeats each time I have run. - These look cool and sound good when they work. They fit well in the ear and don't fall out during runs. The sound is great and the compatibility to my iPhone is wonderful. - The charging case is bulky and slippery. The ear buds don't fit nicely in the case unless you get them just right. Also the charging dock magnet and the ear buds don't flawlessly fit together unless, again, you get them just right. - The battery on the left ear bud runs out very quickly. I am guessing that these are faulty, but I can only write a review on how they appear and work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because when I’d get sweaty my AirPods would fall out my ears. These stay in and I don’t have to worry about them falling. The sound of quality is great as well. Happy I purchased these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable & flexible.....but the most important is the sound! I enjoy listening to my music with this beats earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy these now! Today not tomorrow!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and microphone amazing earbuds. One of the most impressive designs for a wireless pair of earbuds I have ever experienced. Used this for about 4-12 hours straight on and off with no battery left and after about 6-7 hours they hurt my ear a little bit. Still worth every experience I've had to use with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Refurbished isn’t always bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these refurbished earbuds the price was spot on cheep there so reliable great sound I use them on a daily battery life is great having no issues highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfy beats

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Beats are so comfortable to wear that I completely forget that I have them on. They are so comfortable that one day, I was going crazy looking for them, lol, but they were on my ears!!! Great product!

    I would recommend this to a friend