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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,481 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Nice, but left bud faulty.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for almost exactly 3 months. I run nearly every day and have used these Powerbeats each time I have run. - These look cool and sound good when they work. They fit well in the ear and don't fall out during runs. The sound is great and the compatibility to my iPhone is wonderful. - The charging case is bulky and slippery. The ear buds don't fit nicely in the case unless you get them just right. Also the charging dock magnet and the ear buds don't flawlessly fit together unless, again, you get them just right. - The battery on the left ear bud runs out very quickly. I am guessing that these are faulty, but I can only write a review on how they appear and work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    They looked brand new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying certified refurbished but they looked brand new, they came with brand new ear tips and new charger. I have AirPods(second gen), AirPods Pro and these. I would say these stay in your ear way better than the AirPods Pro and have the same sounds quality even without the active noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Refurbished Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of refurbished ones took a chance and it’s paid off. Great sound, stable in ears even with sweat does not fall out or need to be constantly adjusted. Only issue no manual but they’re refurbished so no biggie just found it online

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came looking like brand new. Came in original packaging with even the stickers in the box still. Only reason they don’t get 5 stars is they take some adjusting to fit comfortably but they sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great set of ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of wireless headphones, would like for them to pick up my voice better when not speaking loudly. No worries about them comming off while being active.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to like about this set of headphones! Always last long life and weariness!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the ears great and sound amazing! Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Powerbeats Pro Geek Squad Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought them being refurbished i would have issues with the headphones connecting to my iCloud account through my iPhone but i had no issues and they work great, no problems with sound or any visual damage so it worked out .i would be happy to purchase geek squad refurbished again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE EM!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them! They are so comfortable and sounds great! I couldn't tell mine were refurbished if I didn't know it. All my stuff looks practically brand new and my ear buds were brand new. Thank you, Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they feel awkward to get into your ear, the case is very large, they don't connect immediately and the left side sometimes the sound stops. But when they work the sound is good and talk quality is good. And I can't connect to my computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even 10 years after my first pair they’re still the best. Here I am again 12 pairs of all the other and im Back purchasing the ones I know. The sound is crispy and clear I can hear others talking when the sound is level. But if the music is turned up good bye outside world. I will purchase another pair when these go out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound but, a few sync issues with Android

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for being refurbished. I have had a few issues with the the left headphone in particular staying in sync with the right headphone. The left has given me issues as well being the only one connected. I'm chalking this up either the return or the fact I have an Android phone. They are theost secure totally wireless headphones I've had due to the design. I wish the Google buds took note of the design. I got these for working out in and they do great for that. Over all I'm happy with them. I'd probably even buy a newer model at release

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy these now! Today not tomorrow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound and microphone amazing earbuds. One of the most impressive designs for a wireless pair of earbuds I have ever experienced. Used this for about 4-12 hours straight on and off with no battery left and after about 6-7 hours they hurt my ear a little bit. Still worth every experience I've had to use with them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    A perfect purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fit! So comfortable and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was awesome, at over 50% off… After reading some reviews before hand, I was worried what I might get. They do work and sound great but I was a little disappointed to see what looked like earwax already inside the rubber earplugs! A little disgusting. Debating on bringing them back into the store at this point.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Best workout headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are probably the best workout headphones to date. Not only that the battery life and Bluetooth range are second to none. The sound is better than the regular AirPods but I understand it won’t be for everyone. The only downside is the earpieces themselves, after two hours they can start to hurt.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sound. Functional design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of your airbuds constantly slipping or falling out of your ear during your excersise then these Beats by Dre might be your solution. The design is comfortable to not notice and the sound is impressive. I highly suggest!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and sound, mostly used for audio books while running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best they last long and they are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Power Beats do not disappoint

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried the Apple ear pods and the Apple ear pod pros and neither compares the quality and functionality of the Power Beats. I have no use for noise cancelation because I live in the city. But I like that I can control the volume on the device and that the music will stop if I take one out of my ear. If you are new to the device it may take some getting used to the over-the-ear attachment, but it's well worth it.

    I would recommend this to a friend