Customer Ratings & Reviews

They went out in October and I took them back in December to see if I could get them fixed and they told me they were 8 days out of warranty! They didn't come with an after market warranty or I would have bought it just for security purposes.

They’re very loud which is good but when on FaceTime or the phone in general a lot of people complain that they hear everything else around me and not me. They say I sound like I’m super far away. Other than that they’re pretty good, I guess.

This is our second set of refurbished Beats earphones, and we've been pleased with both purchases.

These have No bass and the charge doesn’t hold on the right ear bud. I bought a $10 set of Skull Candy that sound 100% better. I will be returning these.

I'm disappointed in these. The left ear almost never works. I have tried my sons ear pods and was very impressed, I wish that I knew that the beats are shotty quality prior to buying them

My favorite headphones I have ever owned. Can't go wrong with these!

They well and sound great. Easy to use. I was impressed with them. They arrived ⅕in a timely manner.

I saw the reviews so I just prayed I would get a pair that worked. They don't. Won't even turn on. I'm returning them and just spending the extra 75 dollars for a brand new pair and the protection plan

These earphones have a great range and connection setup was super easy to my laptop and samsung phone.

I bought these refurbished for my boyfriend and they came in brand new! He loves them for running and working out.

Static when using the beats. I would not recommend them to anyone

The quality of sound is trash there’s no base and no separation of the outside noise.

Item arrived on time. Quality of this item was not good. I could barely hear the sound even on the highest level. Returning for a full refund.

Great value on a refurb pair of them. Works and looks like a new pair. Would recommend to save some $$.

Excellent for my workouts! A must get. I’ve tried other wireless earbuds and they kept falling out.

One star is very high rating considering one of the earphone stopped working after 2 weeks when I try to return they mentioned the return time is done and as refurbished it can’t be covered by warranty also

Best Buy does a good job refurbishing their products. Would buy every time!

My ears hurt from these there’s a hard ball plastic part that hurts both my ears kinda ridiculous I can only wear them for 10 minutes before I can’t bear it anymore not worth the price tag ):

Gave as a gift and my girlfriend is enjoying using them. Great price and love the color.

Initially my wife noticed there was no charging cable included. We went to BestBuy and customer service found one for us-no charge. After my wife got them charged up she noticed that they were difficult to pair with certain items. Additionally, she could not move very far from devices she paired with. We are going to return them next time we are near the store. I found another set of blue tooth earbuds for less than $30 and she finds them more comfortable and allow freedom of movement away from the source of connection.