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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent bass in a small package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: After successfully connecting my phone to this wireless earphone; I have say the sound quality is first class. The bass level is the best I've experienced in a wireless earphone. Con: No volume control. Took me a few minutes to get it to connect to my android phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Stay in place during workouts. Good quality sound. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nonw

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and great sound. Seems to hold a charge for long use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality and ability to stay on while working out is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great pair of earphones. No glitches, can seamlessly listen to music and switch to phone calls easily. I like the no wires, gives freedom. No issues, i would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    was surprise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was hesitant to purchase a refurbished item but i had not issue since i got the product over 2 months ago. The battery hasn't let me down yet and the sound is just what i have expected from a beats product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality. Great for running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for running or active-movement sports and exercise. I love the ear-wrap clips as they hold the ear phones well while running. Sound quality is very good. I use them nearly daily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best pods ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, comfort, durability, and holding a charge, make these pods the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with the awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of BeatsX, powerbeats3, and AirPods. All sets are still in good Working condition. However, my wife suggested buying me the Powerbeats Pro as a Christmas gift. I love that they are separate for each ear and stay in place, unlike my AirPods. Beats has done it again, a lot of power and bass in a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earphones, I do like them ‘cause they never fall down, I use in work so is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great, comfortable earphones that's long-lasting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones really do last the full 9 hours and is easily adjustable! A lot of people complain about the discomfort but that's only if you wear them for like a full day but wearing this for like 4 hrs straight and then taking a break after and then putting them back in should feel like nothing. Very light and professional-looking in a sense. I wear them to work and to the gym. Overall, a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    The best blue tooth head phones yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, perfect for my workouts! Definitely would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are best ones I have own so far.So good I wear a second set for my work cell phone. I love that since they are independent. It allows me to wear one bud in my left ear for my personal phone and the another bud on the right ear is my work phone. When I run marathons or go for bike rude, I can wear one bud at a time and they last the whole day.I bought a third set and gave it to my son.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice wireless earphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphone but needs a tweak to be a perfect one. Sound is good. Fit is good. But the only big problem i face is sometimes it wont charge. We will realize once we take for the next use. They need to fix this issue. Sometimes frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    you won’t regret it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat headphones i’ve ever owned. they’re comfortable, stay in your ears, and the sound is amazing. love love love these! they’re the best for hot yoga

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Great fit! If your thinking about getting them get them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, great fit!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality and the perfect fit behind the ear. The battery is Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an earphone that was not going to fall off my ears, sound great and be comfortable. These are top notch. Amazing sound quality verses other earphones I’ve tried that were cheaper. These are a bit expensive but worth it if you want awesome sound quality, especially with listening to music. Also, the refurbished earphones that I received are like new with no wear whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent i have tried other audio systems these are the best sound quality Excellent they are comfortable to wear and battery life is all of 15 hours on a single charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the battery lasts a long time. I'm just taking down a star because the item wasn't cleaned before shipping and I didn't qualify for a price adjustment a few days later when it went down in price.

    I would recommend this to a friend