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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,481 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Enjoying my beats by Dre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been enjoying my Beats by Dre. I love the fact that it goes around your ear and it doesn’t fall out. The quality of the sound is great I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Better Sound the Powerbeats 3

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my Powerbeats 3 but my biggest complaint is they don't both connect all the time. Often one of them will not connect but the other does.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Get these before its too late.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement pair that reminded of the lovely sound quality of these Beats. I was skeptical of getting a refurbished unit, but was informed that they have the same warranty as new. I like how they fit on my ear and stay in place during movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loyal Beats consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the older version that was wireless but the buds were wired together, had to get used to not being able to take them out and just fall around my neck, (almost lost them a few times) I use them all day at work, battery life is great, as long as the case is charged, the buds charge fairly quickly, sound quality is good as usual

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ! MUY BUENOS !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are luxurious! very comfortable and ergonomic to the size of the ear, very good sound and fidelity, and at a very good price, I am super comfortable with them, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Apple airpods for several years and I decided to give the Beats by Dr. Dre Powerbeats Pro Totally Wireless a try simply because I appreciated the design that allows the earphones to stay secured in my ear. The Powerbeats Pro did not disappoint! The sound quality is amazing and couple that with the 9 hour battery life, and you can’t go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice product and the output sounds is great. The battery life is really long and last well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Connect easily to your iPhone. Great fit and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A great AirPods Pro alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod Pro are a great pair of wireless headphones with ANC in a very small form factor. While they fit me better than the original AirPods, I still have problems keeping them in my ears. The Powerbeats Pro solve that problem with their ear hooks. They also sound great, but they do not have ANC. Luckily the in-ear design helps a lot with outside noise reduction.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Beats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great fit, excellent battery life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and comfy., sometimes I forget i'm still wearing it. The sound is nice and clear. easy to use while working out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No STRINGS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Headphones are one of my Daily needs it’s not a day that goes by without them. Wireless Dre Beats are perfect for Gym Days, Traveling & walking. Love the way they Clip on your ear so comfortable. Making them feel more secure and don’t have to worry about detachment.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bummed Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed honestly. My wife really wanted beats headphones and we were really excited to find a decent deal on these. From when we first received them, everything was fine for the first month, but then the headphones started having problems. They would never charge when in the fully charged case or we would have issues getting both headphones to connect to her phone. I know we bought these refurbished but to still spend close to $90 and to have this happen is extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic with great sound, comfortable and they stay in my ears!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Looking forward to our time together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, doesn’t move around a lot sound quality is amazing not fully noise cancelling, but still cancels out a good amount sad that you can’t control the ambience though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My beats pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and comfortable. Very easy to be caried around and the sound is great. No complains.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work exactly the way I need them. They are on my ears while I do yard work and exercise. I only wish I bought the ones that have wireless charging. They utilize the old charge cord.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    They stay where you want them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So as far as sound quality they are good. For use when running or other activities they are great for staying in place. I got these refurbished and so I’d say they were worth the money. Would I buy them at full price probably not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Love how iPhone turns them on and off automatically. Also, connects Bluetooth with iPhone. Shows charging status and battery life on iPhone. Sound is very good and mic is very clear. Charging case is great to recharge on go but also a great carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted me a good 4 years for refurbished. Loved the sound

    I would recommend this to a friend