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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 4465 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones for their exceptional sound quality, comfortable fit, long battery life, and reasonable price. They appreciate the convenience of wireless connectivity and find them suitable for workouts. However, some users have concerns about the volume not being loud enough, lack of bass, and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,465 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product has good Quality sound the battery holds a good charge!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Battery life is excellent. I dislike having some many characters to submit a review

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent base response with battery life to get you through much of the day. When the batteries do deplete, it's nothing that five minutes in the charger can't fix.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These things are incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, the time I've been using them I think the quality is very good and I like that they are activated when you put them in your ear or deactivate when you take them off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphones only problem I had was the earphones were not a year old and I had some problems. All Apple products have a one year warranty I could not redeem the warranty because the case had a different ID number on them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great deal I used it every day so comfortable and lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great set of wireless earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. I bought them because I am doing online teaching and can't stand being tethered to the computer by a wire. They are very comfortable to wear for long periods of time. The sound quality is great. My only complaint is I have some issues with pairing them to the laptop but it is a minor problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEAT1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY SOUND!! EASY CONNECTIVITY!!! TRACKABLE AND WEARABLE ALL DAY LONG.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    What Are you Waiting for?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality. I like this style because they don’t fall out. I’ve lost the other styles several times. Would buy again and again if I needed to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat, you get what you pay for. My wife loves them. It was between this and some other brand that I will not mention because we made the better choice. HA!!! The sound is off the charts now they could have been louder but you’ll definitely will not hear the sounds around you and that wouldn’t be safe. They still will get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great price great fit and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished in great condition with great price and sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Solid and work well with good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product I like them, the case is a ad slippery yet they stay and do not cause much discomfort. I have work for 4hrs straight. I am comparing to my Powerbeats2 the no words are nice the weight is not bad at all and they connect well. Happy with my purchase I would recommend yet I have not tested the Bose versions which I do enjoy Bose a lot. I would not pay full price so if you find on sale at a bargain for you then I would say get them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Functional,worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound,excellent battery life,fit very nice

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came in original packaging and I didn’t notice any wear and tear on them but they were opened prior but that explains the certified refurbished my husband loves these we work out a lot and these are best for Intense training the won’t fall out of your ears and you can’t hear ANYTHING while your wearing these besides your music playing

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Beware of Buying Certified Refurbished

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the product itself is okay, know that these earphones are finicky products. They usually work pretty well, but they don't connect as well, or as consistently, as some other bluetooth headphones, such as AirPods for example. Mine would regularly connect in one ear but not the other (perhaps because they were refurbished rather than new but suspect this could as easily happen to new ones as well). When you are ready for a run, you don't want to have to mess with connection problems or go find the case and reset them, which is the only way I could get them to both work again. On a few occasions I just ran with one ear not working. For a product this expensive, that is just not acceptable. Apple is good at supporting their products, but these really do suggest the need for AppleCare as I can see these failing beyond the initial warranty/return period. Speaking of, beware that you cannot buy AppleCare for these when buying refurbished. Best Buy told me I could and sent me to the Apple Store to purchase AppleCare, only to find out from Apple that they won't sell AppleCare on certified refurbished products (aside those bought directly from Apple) so, if you try to save some money on these refurbished, know you are taking the risk of them failing and then you are out of luck and money. I really wish Best Buy had 1) known about this policy and 2) told me this when I bought them. So, fortunately, I'm within the return window and I'll just buy them new so I can get the AppleCare protection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats never disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and fit very comfortable. Definitely worth the price when upgrading your earphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded phenomenal, but wouldn't hold a charge for even a couple of days. Sat in the charging box for 2 days and there was no charge left in the box or buds. More of an apple focused product, android users beware

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works great. Periodically disconnects.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well. They stay on your ears. I gave it 4 stars because they lose connection periodically and have to put back in the case to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    So glad I got these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to decide whether I wanted to pull the trigger on these, but I’m glad I did! I needed for something sturdy and comfortable while I ran. These do the job, they look stylish and the battery life is reallyyyyy good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for the gym

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these super comfy and great battery life and sound

    I would recommend this to a friend