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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,481 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    More Than Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a pair of Apple AirPods, I was very pleased with them however I wasn’t too fond of the listening/talk time battery life. I gave the AirPods to my Daughter and bought these; I am IN LOVE! The listening/talk time last me all day. The sound quality is awesome as well, I am more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent base, they fit in ear with multiple ear tips. What stands out for me is they stay on your ears, don’t have to worry about them falling off you ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! Great for use in gym. They drown out all background noise so you can zone in an focus on your workouts

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Stay on ears great for workouts, and moving around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, not bad at all, it is just I like the sound quality of the apple air pods better. I just can't buy those for my husband because they fall out of his ears, and he loses them. These fit great and they don't fall off. He likes them I just think they need better sound quality. For a less expensive option it is great for people who need them to stay on. Air pods do not stay in your ear if you are moving around a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Condition, Sound quality

    Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a refurbished product for $119.99 on 12/19/2019 .... I took a gamble and so far so good. Earphones were in great condition (it looks brand new, not a scratch) and took me less than 2 minutes to synch. Been using it daily and hopefully last a long time....love the bass, easy and comfortable to wear (perfect for working out) Also great that you can use it one at a time (will be perfect when travelling by plane for +12 hours) VERY HAPPY with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Work well but..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well but I find them a bit awkward to fit in my ear correctly. Once in/on, they are greatly adjustable. I have small ears and have never been able to find a pair of wireless earphones that for snugly without falling off after 10 minutes. The but part.. I found they start to pinch my ear which a co worker mentioned as well however ive noticed I can adjust them slightly to relieve some of the pinch. Sound quality could be a little bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good quality, the wrap around part is a little irritating to the ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Forget the AirPods!?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound, the quality! I was debating wether or not if I should get the AirPods or these.. and my friend had a pair and I tried them on and listened to them and right off the bat I was sold there really secure like I don’t feel like there gonna come off at all.. it’s perfect for running and the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best wireless buds for the gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had pixel buds for the past two years and barely used them. The powerbeats pro pair seamlessly with my phone and fit comfortably in my ear and do not fall out. I forget that they're there. The physical buttons are great because they do not accidentally skip the music or turn the volume down while exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had same old earbuds a while. Wanted better quality sound. These are a lot better and got at a good price. Once paired with my phone i now use to make workouts easier since starting back going to the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in the ears while working out. Sound christal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product has good Quality sound the battery holds a good charge!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Mixed feelings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the earbuds fit snug in my ear without fear of them slipping out. It's always been a challenge for earphones to stay in my ears, especially when working out. However, if I wear them too long, my ears start to hurt and become sore. Biggest negative is that one of the earphones cuts out every now and then, even after being fully charged. Not sure if that's because these were refurbished or something else. Overall, the sound quality is good when listening to music, but not when others hear me on their end of a call. Call clarity was a huge reason I tried a more expensive earphone solution compared to the Samsung bluetooth headphones I used to get. For me, this did not live up to the standards and positive ratings I researched before deciding on this purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Powerbeats never disappoint!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and fit very comfortable. Definitely worth the price when upgrading your earphones.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new other than still having the previous owners name in the Bluetooth title.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bass sound and great fit. If you pick the right ear pads it made a huge difference on the sound when it sealed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to adjusting the volume and the wrap around. I had iPods before, so this is a new experience for me. They have great sound and a long battery life, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for workout

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I had a pair that were connected why wire but during workouts sometimes it would be difficult however these are perfect because they’re wireless they work well sounds good I haven’t had any problems with the charging

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEAT1

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUALITY SOUND!! EASY CONNECTIVITY!!! TRACKABLE AND WEARABLE ALL DAY LONG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Apple AirPods.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really really high-quality. I really like the feature that it cancels out the noise outside so you could hear your music and the quality is really good for the music too. I also like that the headphone is pretty cheap for what you get and I think that it’s a really good headphone and definitely recommend getting it.

    I would recommend this to a friend