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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite everyday headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew me away. Easy Bluetooth connection, great sound, totally wireless,(which is perfect for fitness) and powerful bass!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Gold standard in exercise earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold standard for exercise ear buds. Worth the money because they stay in your ears, resist sweat and rain and sound amazing. What else is there?

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for the gym. The battery life is solid, the sound quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these head phones as a Christmas gift for a family member, they had been borrowing mine for work and I thought why not get them their own, loved the gift, quality and product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent headphones for active individuals

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best work out headphones, stays in place and does not fall out. Comfortable and sounds great and also looks stylish! 100% recommend for active people.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good head set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life, great quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Hits all the marks, except sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these headphones. They hit the mark on so many features, except what I’d argue should the critical one - sound quality. Pros: -Comfortable in ear. I forgot they were even there at time. -Snug fit and stays secure during even the most rigorous activities: -Love the physical controls to stop music and adjust volume. -As you would expect from any Apple product, easy to pair and works seamlessly with devices Cons: - The case is huge, like really huge. Won’t fit nicely your pocket. This is likely a product of the around ear design. -My biggest gripe and reason for 3 stars is the sound. At this price point I would have expected considerably better. Bass is non-existent and treble is ratcheted up. The end result is a hollow sound. Hardly what I’d want to keep me motivated during workouts. If Beats can nail the, you know, sound aspect then this is a home run. Until then, I’ll be looking elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the box looks odd because of many labels on it. However, the earbuds look new, long battery, amazing sound and affordable price compared to new one. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My daughter loves these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to get a wireless earphone that was great quality that didn’t cost as much as AirPods and look different and these hit it right on the target...Great buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Refurbished ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished product purchase and it was in like new condition at a fantastic price. Sounds great with impressing bass and secure feel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like a new one. Great sound quality. Great battery life and comes with all original packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best For Intense Workouts!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for running, jump rope and all types of exercise. Beats never fails to amaze!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best ones I’ve bought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these things! Work and home, they’re great! Not to mention the fact that they hold a charge for quite some time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, long range, great sound and perfect for workouts!! Not as powerful as my Studio Beats headphones and no noise cancellation. Keeping that in mind, I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good choice.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beats have been a blast, I have been able to keep up with them thanks to the hoops around the ears, Sounds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless head phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, deep rich, sound excellent range can wear them and walk away from device thru out entire gym over 1500 sqaure feet with clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, quality product. the sound is defined and pleasant to the ears

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Great comfort but poor sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried several ear buds. The beats pro are great for comfort and running. They stay on but the sound quality suffers. Very poor quality compared to other top of the line earbuds. On the up side it also has a pretty good battery life. I give these buds a 6 out of 10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound and they stay in your ears. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this and works amazing. Fits good and can be active without earphone coming off

    I would recommend this to a friend