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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 4,481 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for a couple of weeks. No issues. Initially, I had the volume too loud and callers said I sound muffled.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light comfortable fit in my all ears. Besutiful crisp clean sound. Im so glad i purchased these

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product so far. The grip to the ear is my very favorite part. I’m a delivery driver for usps. So cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the beats they work really good and the connection is really good

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    work great as described

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use with one ear or both ears they stay in place while I'm working I can only wear one at a time at work; a safety issue they say. and that is why I looked for this type. My only complaints are: That after 8-9 hours of listening there is no warning of a "low battery"! They just pause your book and shut off. Not good when driving [IE. think GPS instructions in a unknown city with busy traffic] or working in a clean area all gowned up. The other is that you have to have the case available and open to connect them to your devise. So when switching from the left to right or you leave the area without your device, you get to start over. I was aware of the connection procedure, this is inconvenient, BUT not the "no" 'low battery' warning. This is unforgivable. Two nice things are separate controls for volume and pause/skip/answer/end call etc.. These are easily to find and use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t wear earbuds. As they never fit my ears well enough. With working outside and constantly moving, my traditional headphones weren’t ideal. I slip the Powerbeats Pros on and have confidence they won’t move. A little pricey. However, I can overlook that for being able to listen to my music and podcasts while I work. The charging case is nice. It’s always in my backpack ready to go

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sturdy headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for working out or running. Their light but also pretty sturdy. They don’t get uncomfortable even if you wear them with glasses like the old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earpgones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love these beats headphones. Must have headphones for real. The bass is everything

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and they fit perfectly into your ears. I’ve never had these fall out and I’ve done so many things to where they should’ve.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my wife, she loves them! Great sound, noise isolation and they aren't going anywhere when you have them on, even through the toughest workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Great beats

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these so much! I use these to workout and they always stay put and charged all the time. The case is awesome and good quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's fair i suppose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to buy them refurbished but they ultimately lasted two-ish years before I had any problems with them (left side stopped working). Headphones themselves are great and don't have to worry about them falling out your ear but are still wireless you know. Also should note that the case is kinda big but hey.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and the fit. Won’t have to worry about it falling off

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my husband. He loves them. Fit well and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Extremely Happy with Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than I expected. The comfort and sound of these true wireless beats are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for college student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was fantastic and I love the design! I would recommend this to any college student who wants a long lasting pair of earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for refurbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for refurbs, sound quality and connectivity along with battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great in-ear headsets for working out and stay put

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these with an open-box sale and couldn't be more pleased with these. Great volume with a great fit to my ear. It does come with some adjustment pieces just in case your ear is on the smaller or larger side. The best thing I love about these is they don't feel like they're going to fall out even while doing jumping jacks or a complete front/back flip!!! They feel secure and ready to go. The only disadvantage is if you keep them on for too long they start to feel heavy and uncomfortable, but honestly that applies to all in-ear headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good as new!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a month, and so far I am very happy with my refurbished earbuds. They have worked like new; I would never have known they were used except for the lack of original packaging. Save yourself the extra $70+ bucks! Sound quality is good when linked to a phone. I do wish the bass was a bit deeper, or that there was an option to mess with settings, but there is not. Sound quality when linked to a laptop is not great. They suddenly sound like very cheap headphones, but they get the job done. I have not used them to make phone/zoom calls. LOVE that you can only use one earbud if you like, and it doesnt matter which side. Also love the push buttons on the outside for pausing and volume control. Lastly, and a bit specific, I have a tragus piercing (with a flat backing) and have had no issues with comfortability.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, sound is very nice, button layout is very good. No issues with falling out or coming off my ear while running or doing high intensity workouts.

    I would recommend this to a friend