Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 4,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished, excellent condition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost a set of these I had purchased new, and I bought these refurbished ones as a replacement. They work as flawlessly as the new ones did and were cosmetically undetectable from the original set. New eartips were included and they came with all cables and required accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound quality a little bass heavy but there beats so I expected that and perfect for on the move

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound and fit!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! I purchasrd them for his birthday. He is a driver and he can't work without these earphones. We have small ear canals and these do not slip out. I plan to purchase a set for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cocert Hall Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, comfortable and great sound. Long battery life and easy to recharge and to wear

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE These! One complaint though

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these!!! I've had the Bose wireless prior to these and really love how they fit and stay during physical activities (runs, kick boxing, weightlifting, etc). I have two pairs primarily because of my one complaint: The right ear phone from my first pair (brand new) mostly fails to charge. If it does charge, it takes some time to get to use them together. The 2nd pair I bought refurbished and has not produced the same problem. Aside from being very frustrated about the 1st pair, the 2nd pair has been absolutely great.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound at a good price. The fit is good and will not come off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not good with glasses

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These came clean and with everything in the box. Unfortunately they aren't a good fit with glasses, so i had to return them. They seemed to have good sound and solid quality, but as I wear glasses at all waking moments the ear loops combined with my glasses arms just didn't fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Product out there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and I use them for workout, they stay on the ear, sound is great, I would recommend them to everybody!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a fathers day gift. My husband loves them. He said there very comfortable and he can hear clearly without noise interference.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Will buy them again!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Excellent sound, works perfect with calls, working out and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that at first, I was skeptical of buying these refurbished. What happens if I have the same issues the person before me had? I had no reason to be skeptical! The quality is great! I have not had any issues With them at all. I love that you can use one ear bud at a time. Previously, I had the beats with the wire, I was constantly walking around with one of them just dangling. I don’t have to do that anymore. The sound quality is also better than my other pair. I will definitely spend the money to purchase another pair if these ever quit working.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Quality not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, how it stays in place while I workout and jog. Battery life is great on both the headset and charging case. Just cannot stand how people complain that they can’t hear me when I’m on the phone or I can’t hear them, even when the volume is all the way up. Wish I could return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for everything!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones not only have great quality of sound but they also have good bass. The noise cancellation is very useful and blocks out most sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Condition

    Rated 5 out of 5 stars

    Great value and best headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looked like new and has been functioning well. Great value. Best and most comfortable cordless headphones on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    One of the Best earphone brands ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Dr Dre's Beats and a pair of Bose and I'm a fan of both. Great fit in the ear, plus a great sound, good bass and clarity! I love um'!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Beats

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this for working out and running , they stay on and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I have small ears so the hook helps them stay on my ears and I can enjoy the quality of the sound at the same time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Super easy to pair with Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, i use to work out because the over the ear design helps them stay in place. Good sound quality and i like that there is not wire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms Jackie

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price given to purchase it from you was good for a refurbished item. However, no direction was given for the item and I had to look for it online. Yes I will recommend

    I would recommend this to a friend