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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4485 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,485 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, quality product. the sound is defined and pleasant to the ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Amazing sound Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and looks clean on ear. Takes a bit to get used to putting them on but after that its very simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It has no issues since I have bought it and for the price cannot be beat. All while being more sustainable and affordable . Shoutout to Best Buy :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful earphones, perfect sound, connect good!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best headphones for gym use!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for gym use. It stays on thanks to the ear hooks and the ear tip fit is good as well. Sound quality is not the best and won't get really loud, but I was happy with the sub 100$ geek squad refurbished deal. I tried using the jaybird X series for gym but the inside ear hooks doesnt work as good as the outside ones in the powerbeats pro. Also the headphones pair easily with all apple products including apple tv (if you are into ios system)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones, perfect to hear music while working out, have them while working, perfect for handsfree while on a phone call too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the beats they work really good and the connection is really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with my Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Black purchase. The sound quality and device quality are as if they were brand new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice looking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are light and the music quality is good. Kind of expensive so I got them refurbished and I believe that was the move

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms Jackie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price given to purchase it from you was good for a refurbished item. However, no direction was given for the item and I had to look for it online. Yes I will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    good solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them on a daily deal. sounds good wish they were louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats earpgones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love these beats headphones. Must have headphones for real. The bass is everything

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, stays in place during my runs, good sound quality, paired immediately, awesome that it’s easy to use across my Apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great value if you catch a deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones that I use daily for work and personal use. The headphones are great at taking calls and even better to wear while working out as the wrap around ear design secures them in place. My only complaint is that I haven't been around to find eartips that don't begin to hurt after an hour or so of wearing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great sound, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup, long battery life, great call quality, fits ears snug and comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound and fit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! I purchasrd them for his birthday. He is a driver and he can't work without these earphones. We have small ear canals and these do not slip out. I plan to purchase a set for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Headsets stay in ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the ease of set up and connecting to iPhone. Stays on ears and do not fall off or out. Like the different size ear pieces. Charges quick and have used multiple times. These are not sound cancelling if anyone is looking for that, but they do a fairly good job of neutralizing most sounds. Purchased the refurbished and seem to be as good a new pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, comfortable they don’t slip great for the gym. easy connection to my iPhone and IPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds! I wish red would’ve been available in refurbished, but they were not. These are perfect & sync without fail with my iPhone. Hold a charge forever & quality sound. Love!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Secure fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in my ear and have pretty good sound quality.

    I would recommend this to a friend
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