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Customer reviews

Rating 4.3 out of 5 stars with 4481 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones, particularly praising the excellent sound quality, secure fit, and impressive battery life. Many also appreciate the comfort and like-new condition of the refurbished product. However, some customers have reported connectivity issues and concerns about the volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,481 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theybare so cool. I love them! Thay are comfortable and always charged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clarity not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great but they don’t work well for conversations. I’ve hear complaints of “ i sound muffled or you keep breaking up “

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply great Earphones. Sound great and they stay in and don't fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome bet so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and battery life better than I expected easy to connect to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Powerbeats Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Was a bit awkward to place on both ears but overall they’re comfortable once you fit them on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it. Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and the bass is amazing. Using it for hiit and usual gym workouts and basketball. Never falls out. Would really recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone. Fit is comfortable. Battery life is awesome. Ability to read text as received- PRICELESS!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound for Music and Calls, Like new Refurbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the gamble when the price of these refurbished powerbeats pro headphones fell down below $100. I have an iphone and always wanted either these or ipod pros. I had theh powerbeats like this that were wired previously but lost them last year. I am happy to report that these not only sound amazing with music, but they are remarkable for phone calls. I would say just as good as powerbeats pro. If you have an iphone these connect flawlessly in and out of ear just as ipods do. This is an apple product after all. Glad there are different tips to fit your ear. I did have issue with one size tip pinching in my ear when wearing winter hat over ears and therefore closing off the soundwaves... but solved with different tip. Sound for music is great. Great bass but not overpowering for mids and highs. Works great with just one or two in ear... so again great for phone calls. I love how quickly and flawlessly it connects to phone. Pauses music when you take off ear, and restarts when put back in. Good stuff from Powerbeats Pro. Even as refurbished, just as new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice for the cost. Satisfied with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My Power Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Refurbs were clean and just like new. Nice sound and very comfortable in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: Buy Skull Candy, save money & get better quality. I took a chance on a refurbished pair for the first time and now I wish that I hadn't done that, because now I don't know if they're poor quality because they are refurbished or because that's how they're made. Volume is very low and sounds poor. My older Skull Candy buds had much better sound. I was looking for buds with the ear wrap on them and didn't see very many options. I tried a cheap pair on Amazon and the sound was amazing! For $30 I thought I struck gold. But then they wouldn't charge after only a few weeks. Got them replaced and the 2nd pair burned out too so I gave up. I primarily use these on the elliptical so I'm not going to bother to replace them. If I used them mainly for music or something I would definitely not be keeping them. I downloaded an equalizer app and it helps a little but not a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing aound and fit/seal. Only draw back is if u dont like the the thungs that hook around ur ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great For Intense Physical Activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are awesome. Sound is awesome. The ear hooks keep them in place for any workout or while working around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Crisp and clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I am enjoying the sound quality and great fit on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with these Powerbeats Pro. The sound is terrific and the true wireless is great for functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished beats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these because i did not want to pay full price and to my surprise they worked just as good as brand new. Only issue i did have was first time connecting to phone. I had to use my boyfriends case in order to connect mine. If I did not have his case I would of had to return. now that they are pair they work perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    love'm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these buds! They stay put on my ears, have great, sound and last all day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. So much more comfotable than any others ive bought and very good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Powerbeats Pro are decent headphones. Pros: I like that they are totally wireless. They can be used independently which is great for my work where I wear only one just about all the time. I like that they link up when you put them in your ears and disconnect when you take them out. Battery life is good. I like putting them in their case and having full battery when I need it. Cons: they are not all that loud. Could use more volume definitely. They have weird times when whatever your listening to skips around a lot. The outside of the case is awful. Super slick and not easy to open. I've dropped it more than I should because its so slick and it marks easily. Cant wait for the Powerbeat Pro 2's.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bought 2 of these. Excellent sounds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids loved it. Excellent aounds and can stay on your ear for along time without feeling uncomfortable.

    I would recommend this to a friend